MWEB please stop billing me i cancelled with you 3 months ago!

LegionECX

Active Member
Joined
May 17, 2012
Messages
99
Dear Mweb Guy, i cancelled with your company 3 months ago, got written confirmation of this and from one of your team members that i will no longer be billed -WHAT PART OF I WANT NOTHING TO DO WITH YOUR COMPANY do you guys not understand, go throttle some accounts or something.

What do i get in my mailbox a few minutes ago - an invoice from MWEB!!!

I want answers you have my details.
 

GreatD7007

Senior Member
Joined
Jan 19, 2013
Messages
586
Dear Mweb Guy, i cancelled with your company 3 months ago, got written confirmation of this and from one of your team members that i will no longer be billed -WHAT PART OF I WANT NOTHING TO DO WITH YOUR COMPANY do you guys not understand, go throttle some accounts or something.

What do i get in my mailbox a few minutes ago - an invoice from MWEB!!!

I want answers you have my details.

This is not goooood! :( :( Totally unacceptable Mweb Guy, why oh why??
 

MWEBHelp

MWEB Representative
Company Rep
Joined
Apr 13, 2010
Messages
10,689
Dear Mweb Guy, i cancelled with your company 3 months ago, got written confirmation of this and from one of your team members that i will no longer be billed -WHAT PART OF I WANT NOTHING TO DO WITH YOUR COMPANY do you guys not understand, go throttle some accounts or something.

What do i get in my mailbox a few minutes ago - an invoice from MWEB!!!

I want answers you have my details.

Morning LegionECX

Thank you for bringing this to our attention.

I will be looking into this from our side and provide you with more information.
 

MWEBHelp

MWEB Representative
Company Rep
Joined
Apr 13, 2010
Messages
10,689
Dear Mweb Guy, i cancelled with your company 3 months ago, got written confirmation of this and from one of your team members that i will no longer be billed -WHAT PART OF I WANT NOTHING TO DO WITH YOUR COMPANY do you guys not understand, go throttle some accounts or something.

What do i get in my mailbox a few minutes ago - an invoice from MWEB!!!

I want answers you have my details.

Morning LegionECX

Thank you for bringing this to our attention.

I will be looking into this from our side and provide you with more information.

Hi LegionECX

I checked on our side and the account is reflecting a zero balance.

Please PM me your preferred email address as I would like to arrange for the last invoice to be sent to you reflecting this.
 
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