MWeb SMTP and Thunderbird to Outlook 2010 questions

[technobyte]

Morning folks

Not sure where to have posted this but hope you can help.

Have a friend who is using a Tiscali email account (MWeb) and Thunderbird as an email client.

Sending emails are an absolute nightmare! It takes forever to send an email. I have tried changing the SMTP to smtp,mweb.co.za and still no luck.

Anyone have an idea of what the problem could be? Tried other email clients also the same problem.

It just seems to hang and eventually after more than 1 minute an email eventually goes through, sometimes it never.

Second question.

Anyone have any idea how to export the entire contents of the in box and sent email from Thunderbird to Outlook 2010.

Anyone had any luck exporting/migrating from Thunderbird to Outlook 2010?

Thanks, would appreciate your advice.

This seems to be impossible to do.

 

[Jab]

It should be smtp.mweb.co.za

 

[Jab]

Look here

* Customers whose addresses end in the following can all use pop3.mweb.co.za for incoming mail and smtp.mweb.co.za for outgoing mail, provided that they type in their full e-mail address as their POP3 (incoming mail) username:

tiscali.co.za

 

[technobyte]

Sorry that was a spelling mistake earlier, it is smtp.mweb.co.za on my settings.

 

[murraybiscuit]

there should be alternative smtp's.
or you could try relaying through saix/isdsl etc if your isp isn't mweb.
i doubt it's an issue with thunderbird. try doing a ping or telnet on smtp.mweb.co.za

the way i'd set up the mail is the following:
move your mail dns to google apps.
enable imap in the google apps gmail interface
connect your client (thunderbird/outlook) via imap
use gmail as your smtp with relevant tsl settings.
backup your pop mail profile/pst (in case something in the next step goes wrong)
move your pop mail into your imap account in your mail client and it'll sync with the server.
depending on the mailbox size, this could take a long time.
now you can access your email from anywhere, including webmail/gmail, you can switch providers and mail clients more easily and you have less issues with pst's corrupting, or having to back up your pop archives.

 

[Johan Brittz]

there should be alternative smtp's.
or you could try relaying through saix/isdsl etc if your isp isn't mweb.
i doubt it's an issue with thunderbird. try doing a ping or telnet on smtp.mweb.co.za

the way i'd set up the mail is the following:
move your mail dns to google apps.
enable imap in the google apps gmail interface
connect your client (thunderbird/outlook) via imap
use gmail as your smtp with relevant tsl settings.
backup your pop mail profile/pst (in case something in the next step goes wrong)
move your pop mail into your imap account in your mail client and it'll sync with the server.
depending on the mailbox size, this could take a long time.
now you can access your email from anywhere, including webmail/gmail, you can switch providers and mail clients more easily and you have less issues with pst's corrupting, or having to back up your pop archives.

Hi Marray/anyone
I've had the same problem for the last 2+ weeks. Sending mail with Thunderbird: "sending of message failed. ...could not be sent because SMTP server smtp.mweb.co.za timed out...."
Trying to get help from MWEB is a nightmare - gave up phoning - waste of time - either no answer or a "no-clue" answers. Must have sent 8+ e-mails - get automated replies and one guy who phoned and tried to convince me that I've got a virus! (wasted a couple of hours uninstalling my previous spyware program Adaware and downloading/installing his favourite: Spybot - no virus - do like Spybot though

So - Murrayy - looks like you have an answer - bypassing MWEB, but,
"move your mail dns to google apps.
enable imap in the google apps gmail interface"

Had a quick look at Google Apps - it looks like you have to pay $50 for it? 30 days free only - then it will be cheaper to move to another ISP?
I also have 4 companies with each having its own relevant e-mail address such as sales@companyname.co.za

Is there still a way of by skipping passed MWEB?

Any help much appreciated
Johan

 

[Anthro]

Hi, I need to get to the other side of the lake - but I can't swim
Buy a boat !
But the boat is a million dollars !?
Its your only solution, buy the boat - I had to and that worked. :erm:


FFS fail logic

Moan at MWEB ! they will need to sort you out !
From what I can recall they use CRAM-MD5 authentication, which has always been a ball-ache

 

[Johan Brittz]

Hi, I need to get to the other side of the lake - but I can't swim
Buy a boat !
But the boat is a million dollars !?
Its your only solution, buy the boat - I had to and that worked. :erm:


FFS fail logic

Moan at MWEB ! they will need to sort you out !
From what I can recall they use CRAM-MD5 authentication, which has always been a ball-ache

That wasn't too helpful Anthropoid - In fact that reminded me of the type of help I got from MWEB in the 1st place - "Moan at MWEB" - as I said in my post - I've tried that for 2 weeks with no luck - that's why I'm posting here - their response seems faster and more knowledgeable here.
" CRAM-MD5 authentication" - WTF!

What I was trying to ask Murray: Is there a way to bypass MWEB smtp without paying the $50 to Google apps
For instance - my websites are hosted at nexus and webafrica - could I use their smtp?

 

[Anthro]

That wasn't too helpful Anthropoid - In fact that reminded me of the type of help I got from MWEB in the 1st place - "Moan at MWEB" - as I said in my post - I've tried that for 2 weeks with no luck - that's why I'm posting here - their response seems faster and more knowledgeable here.
" CRAM-MD5 authentication" - WTF!

What I was trying to ask Murray: Is there a way to bypass MWEB smtp without paying the $50 to Google apps
For instance - my websites are hosted at nexus and webafrica - could I use their smtp?

I posted that in reply to Murray's outlandish suggestion.
Unfortunately you will have to Google CRAM-MD5 to get a more descriptive explanation of it - basically its the way the handshake happens. (sequence,encoding etc)
These days its all about relay access (spammers like to use ISP servers for their own relaying of Viagra and Penis enlargement adds) and this is being combated by the ISP at interconnect level, the header and partial content of your mail is being scanned by layer 7 filters similar to those they use against torrent clients and this slows things down a bit.

As the mail is being transmitted a Bayesian filter is applied to see its spam score, and provided the message is legit - it will then pass through as valid ( time consuming I know)

With that in mind you wont be able to use your Domain SMTP, it entirely depends on local connectivity.

Just a question, have you tried this from another machine to make sure that there is not extra scanning going on from eg a AV / Firewall ?

 

[Johan Brittz]

Just received an e-mail from MWEB: "Our network dept has detected possible intermittent timeouts on our server - currently investigating.."
Finally after 2 weeks of complaining
Lets keep the faith and hope they fix it
Thanx for your time Anthropoid

 

[Anthro]

Good to hear it matey
Ping statistics for relay.mweb.co.za:
Packets: Sent = 90, Received = 86, Lost = 4 (4% loss),
Approximate round trip times in milli-seconds:
Minimum = 25ms, Maximum = 744ms, Average = 58ms


Ping statistics for smtp.mweb.co.za:
Packets: Sent = 89, Received = 84, Lost = 5 (5% loss),
Approximate round trip times in milli-seconds:
Minimum = 26ms, Maximum = 735ms, Average = 50ms

 

[MactheKnife]

Been having the same intermittent problems for the last 3 weeks.
Also MWeb ADSL client - use Pegasus and the SAIX SMTP server.
Usually very reliable.

The past 3 weeks or so - intermittent timeouts.
Often the message actually went through and got delivered but whatever final acknowledgement was awaited was never received, so a timeout error was displayed and the message remained in the outbox. Infuriating.

From experience - waste of time reporting it to MWeb.

Just received an e-mail from MWEB: "Our network dept has detected possible intermittent timeouts on our server - currently investigating.."
Finally after 2 weeks of complaining
Lets keep the faith and hope they fix it
Thanx for your time Anthropoid