MWEB + THE WEEKEND = FAIL

[boynumber]

At least last weekend there some Int'l access and it was just the "non priority" traffic which was shaped heavily. Now there is nothing.
Tried calling the support line, and it rings twice and then goes engaged. ARGG!

Nerhzelok - If you want recipes, go here!
http://www.picknpay.co.za/picknpay/content/en/recipes

 

[Cosmic_Nomad]

Its a conspiracy.... +)

 

[Worf]

I think it mweb, cause my axxiss account is working on international ??

 

[test3r]

I'm on the MWeb 4096 Uncapped UNSHAPED package. For 2K a month, this is unacceptable.

 

[EtienneK]

Twitter the **** out of them: mweb_support

 

[shiram]

Tried calling the support line, and it rings twice and then goes engaged. ARGG![/url]

Try the unshaped support line.

 

[Worf]

Mweb support centre is fail, phoned how many times and it's always engaged, got through once, follwed the voice prompt, just to end up getting cut off. Aren't there regulation against poor service?

 

[cavedog]

Get your uncapped express account now for the low low price of R99 http://axxess.co.za/uncapped.php

Well I just saw now. Its no longer 8pm. This whole week the rate limit was removed at 18:45. The rate limit was just removed........

 

[AfricanTech]

Its a conspiracy.... +)

Huh! we wish - it's just plain old incompetence...

 

[sand_man]

Called Mweb Sales, they're blaming it on Seacom. Surely they have another line - what did they do before Seacom? Grrr

Blamed the ANC

 

[Worf]

Mweb's Network Status Notices doesnt report any issue, SO are they evan aware of the issue???

 

[sand_man]

I wonder if the CEO of MWeb is aware of just how regularly it is going down....

I wonder if the CEO of MWeb gives a continental f uuck... It's him that is probably ordering the downtime...

 

[Worf]

Did they recently state they had put in a redundicy line incase of issue's with seacom? or did they just lie about that??

 

[Worf]

I wonder if the CEO of MWeb gives a continental f uuck... It's him that is probably ordering the downtime...

Beginning to wonder if they trying to force everyone of the uncapped accounts?

 

[MWEBHelp]

We are currently experiencing problems with our international traffic our engineers are investigating. We will let you know as soon as we have more information.

Regards
MWEB Operations

 

[psudan]

I'm on the MWeb 4096 Uncapped UNSHAPED package. For 2K a month, this is unacceptable.

Same here joined today, not sure that I want to sign the application form!!!!! I would imagine it is the same thing if you have the BUSINESS package?

 

[klasvaakie]

Ta for reply mweb.

 

[Worf]

LoL now is updated with a issue?

 

[LazerFazer]

Outage Num:7899
MWEB ADSL outage affecting All areas
MWEB ADSL services in the following area may be Inaccessible : All areas : International Browsing and Email.
Start Date:2010-05-28 18:12:39
End Date:
Status:Open

And only now, 35 minutes later we're told there's a problem? Unacceptable.

 

[test3r]

I bet if we get the Carte Blanche people on their case, it might make up for the downtime in sheer entertainment value.