My Cell C account doesn't wanna buy data.

[Malebo JM]

I bought airtime for my cell C number but when I try to buy data it says I have insufficient funds, but when I check my balance, the airtime is still there but it doesn't wanna buy, what should I do?

 

[Cell_C]

Dear Malebo JM,

Thank you for contacting Cell C.

We apologize for the unpleasant experience and any inconvenience caused. To better assist you, please send us a direct message with the following details:

• Your Cell C number
• The data bundle you are trying to purchase

Once we have this information, we will investigate the issue and provide a solution as quickly as possible.

Cell C | GN