My Vodacom issue - data balances not available?

howardb

Expert Member
Joined
Sep 12, 2003
Messages
3,652
Just received an SMS saying my number no longer has available data. Tried logging in to My Vodacom to check the balances, etc, however the My Balances -> Data Balances section reflects the following:
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Data balances

CURRENT,Service type not found,Unknown Service Unknown Offering 255W
Expires 2014-06-30
Remaining data: 0KBTotal data: 200.00MB

CURRENT,Service type not found,Unknown Service Unknown Offering 255W
Expires 2014-05-31
Remaining data: 0KBTotal data: 200.00MB

Total data remaining: 0KB
----------------------------

Is there a problem with the Data bundles or the site, or both? Don't want to continue using 3G if OOB applies...
I also see the Free Minutes balances also seem to have disappeared.
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Minutes balances
You have no minutes bundles! Choose from once-off, monthly or daily internet bundles
----------------------------
 

howardb

Expert Member
Joined
Sep 12, 2003
Messages
3,652
Also the Buy Airtime/Bundles option does not give a dropdown of bundle choices - it only shows one option: "Select Bundle..."
USSD is also not working: "General Error" message.

At a client and unable to do my work now...
 

I.am.Sam

Honorary Master
Joined
Jun 14, 2011
Messages
92,118
Have a work modem and the vodacom software doesnt show data balance

Service temporarily unavailable. Please try again later. E155

who can i ask to check for me ?
 

Jola

Honorary Master
Joined
Sep 22, 2005
Messages
20,124
Often have these issues, Vodacom data sites are shyte.
 

kripstoe

Expert Member
Joined
Sep 15, 2012
Messages
3,820
Have the same issue. Site breaks/shows nothing. USSD shows Error/E155. Vodacom truly has some horrendous systems.
 
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