My Wisp want to charge me extra money to fix a fault on their side?

wentzeldup

Member
Joined
Nov 15, 2016
Messages
21
So, I am not going to mention the Wisp in question for now, I just need some assistance with some legal matters.

I play Ps4 online, and as far as I can gather from my Wisp is that everyone on their network works from the same IP Address, (not to sure about how that works technically)

All of a sudden my PSN stops working, and I find out that some other guy using the same Wisp as me got banned by Sony, so now no one on their network can play online(at least on PSN), unless I pay an extra fee per month for my own IP Address (once again I'm not familiar on how it works technically)

Can they really do this? is it not a breach of contract or SLA?

Any advise would be much appreciated....
 

groenspookasem

Active Member
Joined
Mar 13, 2014
Messages
57
that's how they run their business, technically not their fault. read the terms and conditions. you could check the public ip - google whatsmyip and do a reputation check on it - not sure if the ps network has a portal to verify the ip ban
 

MDKza

Well-Known Member
Joined
May 24, 2012
Messages
479
^This

Unfortunately its not a fault.
Not the best way of doing it by far but it's not wrong either.
 

The_Librarian

Another MyBB
Super Moderator
Joined
Nov 20, 2015
Messages
21,533
Any advice on how to get out of the contract? Their cancellation is R3000!!!
Unfortunately they are not at fault, since it is Sony who's doing the blocking.

Instead of cancelling them, look at using a VPN service instead.
 

savage

Expert Member
Joined
Aug 11, 2003
Messages
2,924
Yet another WISP dumping all their customers on private IPs and NATing the crap out of DSL lines :)
 

Johnatan56

Honorary Master
Joined
Aug 23, 2013
Messages
24,915
3. The approach on its own does not protect the network
infrastructure from directly connected customers (i.e., within
the same AS). Unless other security controls, such as access
control lists (ACLs), are deployed at the ingress point of the
network, customer devices will normally be able to reach, and
potentially attack, both core and edge infrastructure devices.
https://tools.ietf.org/html/rfc6752
I wonder if there are security practices in place.
 

killerbyte

Expert Member
Joined
May 10, 2007
Messages
1,413
I work with many WISPs around the country and its usually not that much for a fixed IP. Bite the bullet and then you can live in peace.
 
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