MyBroadband disappearing data test results - August 2021

Jan

Who's the Boss?
Staff member
Joined
May 24, 2010
Messages
6,027
Disappearing data in South Africa is real — but only from one operator

Disappearing data tests by MyBroadband Insights revealed that mobile data on Cell C disappeared, even when mobile data is switched off, and there was no activity on the phone.

MyBroadband used Nokia 5 smartphones that run a default version of Android for the disappearing data experiment.
 

Swa

Honorary Master
Joined
May 4, 2012
Messages
29,785
How about putting a sim card with data in an old fashioned GSM phone so old that doesn't even have GPRS?
Would be a fun experiment
Indeed. Also mobile dongles and routers. This is an Android problem.
 

mister

Executive Member
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Jul 21, 2008
Messages
9,044
“Although we cannot replicate MyBB protocols exactly, we are still in the process of conducting our own testing,” said Visser.

why not?
 

nicroets

Senior Member
Joined
Apr 14, 2004
Messages
559
If wasting 0.46 MB over 4 days is a crime, we should immediately lock up most web page designers. Call the firing squad and dispense with the advertising executives. Hard labour for developers who build their apps on frameworks.
 

Leno

Expert Member
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May 15, 2005
Messages
1,985
I wonder if their VoLTE system is not billing network traffic as user traffic or something

@Jan was VoLTE enabled?
 

DTBA

Expert Member
Joined
Nov 27, 2011
Messages
4,403
What about remotely loading a bundle and using the portal to check data usages? Just leave the sim on a table or cut it up. So that will leave any device out of the question
 

LetsDance

Senior Member
Joined
Mar 23, 2012
Messages
621
If I set my router to roaming there is a message appearing 'this will incur extra data charges'. Is this not it?
 

Jan

Who's the Boss?
Staff member
Joined
May 24, 2010
Messages
6,027
I wonder if their VoLTE system is not billing network traffic as user traffic or something

@Jan was VoLTE enabled?
VoLTE was enabled on all of the devices. I'll get my guy to do some tests with VoLTE off.
 

eg2505

Honorary Master
Joined
Mar 12, 2008
Messages
25,428
interesting conclusions, but why are we surprised,

none of the mobile operators think to constantly display your airtime balance on the top of your screen, or as a widget,
or allow one to see a generated report of your prepaid balance/usage via their Apps,
 

Thembeni84

New Member
Joined
Mar 14, 2013
Messages
5
Disappearing data in South Africa is real — but only from one operator

Disappearing data tests by MyBroadband Insights revealed that mobile data on Cell C disappeared, even when mobile data is switched off, and there was no activity on the phone.

MyBroadband used Nokia 5 smartphones that run a default version of Android for the disappearing data experiment.
Cell C subscribed my data Sim to thier Wacky Videos 7 times. I loaded R400 to convert to data and my money was GONE!
 

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