MyChoice Topup Data Question

[ikomj]

I am trying to help a friend who has just got a Huawei E220 modem on a 24month MyChoice Topup 75 contract at R99 pm. from MTN. I have been sent from 141 to 808 to 1555 without being able to get an answer to this question. On the 6th of each month he receives a credit of R75 airtime which used as data converts to 37 MB. Can this credit be used to purchase data bundles (which offer better value for data use)? If he buys additional airtime can this be converted to a data bundle? Or is the only solution to buy an extra PAYG sim on which he can add data bundles?
Apologies if this has been asked before but I could not find an answer.

 

[ginggs]

I have been sent from 141 to 808 to 1555 without being able to get an answer to this question.

It is ridiculous that one cannot get answers by calling the help lines. MTN why aren't your staff properly trained?

On the 6th of each month he receives a credit of R75 airtime which used as data converts to 37 MB. Can this credit be used to purchase data bundles (which offer better value for data use)? If he buys additional airtime can this be converted to a data bundle? Or is the only solution to buy an extra PAYG sim on which he can add data bundles?

I have a MyChoice 75 (not the top-up), I cannot use the R75 credit towards a bundle, but adding a data bundle reduces the out-of-bundle rate, so I get more megabytes out of the remaining R75 once the bundle is depleted.
Also, any unused balance of the R75 gets carried over to the next month. I have not been able to establish for how many months it carries over, every person at MTN I ask has a different answer.

 

[Voldemort]

[Also, any unused balance of the R75 gets carried over to the next month. I have not been able to establish for how many months it carries over, every person at MTN I ask has a different answer.[/QUOTE]

Rand value gets carried over indefinitely mezami

 

[ginggs]

Rand value gets carried over indefinitely mezami

Thanks, can you provide a link please?

 

[ginggs]

Can this credit be used to purchase data bundles (which offer better value for data use)?

I've just found the official word on this (see section 6):

The data bundle subscription charges will not deplete the rand value bundles on MyChoice price plans.

 

[ikomj]

Thank you for your helpful research. I am now clear on the matter.

 

[Voldemort]

I've just found the official word on this (see section 6):

not sure, never really used a link to check out that info, that was all part of training for me, tried searching terms and conditions on the website and i got this, very useful:

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Parser Error
Description: An error occurred during the parsing of a resource required to service this request. Please review the following specific parse error details and modify your source file appropriately.

Parser Error Message: The file '/Footer/MTNSPFooter.ascx' does not exist.

Source Error:


Line 1: <%@ Register TagPrefix="cc1" TagName="MTNSPHeader" src="../Header/MTNSPHeader.ascx" %>
Line 2: <%@ Register TagPrefix="cc2" TagName="MTNSPFooter" src="../Footer/MTNSPFooter.ascx" %>
Line 3: <%@ Page Language="vb" AutoEventWireup="false" Inherits="Terms_conditions" CodeFile="terms_conditions.aspx.vb" %>
Line 4: <!DOCTYPE aspx PUBLIC "-//W3C//DTD aspx 4.0 Transitional//EN">


Source File: /legal/terms_conditions.aspx Line: 2


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Version Information: Microsoft .NET Framework Version:2.0.50727.42; ASP.NET Version:2.0.50727.210

 

[ginggs]

Please review the following specific parse error details and modify your source file appropriately.

Are you working late tonight?

 

[Voldemort]

Are you working late tonight?

LOL dont remind me