Sign up with GoogleOne of the reasons I originally signed up for mywireless was it's mobility and since I regularly spend time in Cape Town it seemed like a nice idea at the time - I could simply pack my modem and use it in Cape Town when I wasn't in JHB. I didn't bother bringing it down the last time I came down to CT six months ago because then they were just starting to roll out in CT I knew there wouldn't be much chance of being in the coverage area even though where I stay is fairly central.
I brought it with me this time, confident that by now they would actually have some sort of coverage down here. Imagine my surprise when I discovered that a full six months later, despite the fact that I stay 500m from a tower that was being planned six months ago, I still have no coverage here. The Wynberg tower is up (500m away) but still in testing phase and not authenticating and the helldesk cannot tell me when it will be fully operational, still! I was told "soon" which maybe in days, weeks or months.
If they are seriously going to advertise this service as "mobile" then you would expect them to roll out somewhat faster than this. It would also be nice if they offered an alternative dial up for customers who leave their coverage area and some method of authentication for their mail servers (i.e. smtp auth or pop-before-smtp) so that you could still use their mail servers with your mail client from another network.
I think the whole "mobility" claim should also be part of the ASA complaint as they clearly are not very "mobile".
There are more things in heaven and earth than are dreamed of by mere mortal men - Shakespeare
I brought it with me this time, confident that by now they would actually have some sort of coverage down here. Imagine my surprise when I discovered that a full six months later, despite the fact that I stay 500m from a tower that was being planned six months ago, I still have no coverage here. The Wynberg tower is up (500m away) but still in testing phase and not authenticating and the helldesk cannot tell me when it will be fully operational, still! I was told "soon" which maybe in days, weeks or months.
If they are seriously going to advertise this service as "mobile" then you would expect them to roll out somewhat faster than this. It would also be nice if they offered an alternative dial up for customers who leave their coverage area and some method of authentication for their mail servers (i.e. smtp auth or pop-before-smtp) so that you could still use their mail servers with your mail client from another network.
I think the whole "mobility" claim should also be part of the ASA complaint as they clearly are not very "mobile".
There are more things in heaven and earth than are dreamed of by mere mortal men - Shakespeare
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