Need a referal for a good JHB Data Recovery Specialist

Pho3nix

The Legend
Joined
Jul 31, 2009
Messages
30,594
Hi all,

My father needs data off a USB urgently or at least a mention of if the data will be recoverable ASAP.
About to PM SouthBit for his advice but looking for a local company if possible to help with the recovery.

Any of you tried the guys up here? Southbit is really the only company I've heard good things about in this industry :eek:

Thanks
 

ponder

Honorary Master
Joined
Jan 22, 2005
Messages
92,880
I've used Imperative Technology in JHB quite a few times in the past for hard drives.

Their website does not look that great but they have always delivered. If you call ask to speak to Johnny Wilkinson. They are located in North Riding, Randburgh.
 

biometrics

Honorary Master
Joined
Aug 7, 2003
Messages
71,858
Hi all,

My father needs data off a USB urgently or at least a mention of if the data will be recoverable ASAP.
About to PM SouthBit for his advice but looking for a local company if possible to help with the recovery.

Any of you tried the guys up here? Southbit is really the only company I've heard good things about in this industry :eek:

Thanks

What's wrong btw?
 

Pho3nix

The Legend
Joined
Jul 31, 2009
Messages
30,594
I've used Imperative Technology in JHB quite a few times in the past for hard drives.

Their website does not look that great but they have always delivered. If you call ask to speak to Johnny Wilkinson. They are located in North Riding, Randburgh.
Thanks :D. Not far from me at all. Will give them a call in the morning.
What's wrong btw?
Code 43 : USB not recognized error.
Was working albeit in-accessible when my father gave it to the IT guys at his workplace. Now it doesn't even read.

Youtube says I can try re-solder the points but the data is a little too valuable to be trying such. :)
 

Rickster

EVGA Fanatic
Joined
Jul 31, 2012
Messages
20,458
Thanks :D. Not far from me at all. Will give them a call in the morning.

Code 43 : USB not recognized error.
Was working albeit in-accessible when my father gave it to the IT guys at his workplace. Now it doesn't even read.

Youtube says I can try re-solder the points but the data is a little too valuable to be trying such. :)


Error Code 43 is a Device Manager error that means the following:
Windows has stopped this device because it has reported problems. (Code 43)

When you get this error with USB devices it’s because one of the drivers controlling the device notified the operating system that the device failed in some manner. This can be because of corruption in one of the loaded drivers and the driver cache just needs to be flushed. Unplugging the computer sometimes doesn’t resolve the problem because the battery still holds power. To fix this, unplug all of your USB devices, then turn off the PC and take out the battery (This is assuming that you’re on a laptop), let the PC set for about 5 minutes, then put the battery back in and restart the PC. Next, plug your USB devices back in one at a time and make sure that they work.

-MS



Try that.
 

nand

Senior Member
Joined
Nov 2, 2012
Messages
742
It's most likely the drive, but...

I'd suggest plugging it into a non-Windows machine to see if it works as well, before launching an expensive recovery mission.

I have had many drives fail on me like this before, they're simply too volatile to be treated as data safe-houses.
 

Totempole

Expert Member
Joined
Sep 21, 2011
Messages
4,849
Are we talking about a hard drive or flash drive?

If it's a hard drive, can it be removed from the enclosure, or is it one of those native USB buggers?
 

Pho3nix

The Legend
Joined
Jul 31, 2009
Messages
30,594
It's most likely the drive, but...

I'd suggest plugging it into a non-Windows machine to see if it works as well, before launching an expensive recovery mission.

I have had many drives fail on me like this before, they're simply too volatile to be treated as data safe-houses.

Will give this a shot. Thanks
 

CataclysmZA

Executive Member
Joined
Apr 1, 2010
Messages
5,579
I'd suggest plugging it into a non-Windows machine to see if it works as well, before launching an expensive recovery mission.

I would suggest making a live CD/DVD with something like Ubuntu Linux, boot from that instead of the Windows environment and see if Linux doesn't see the data. I've used this trick many times before for drives that would either freeze up Windows or that had faulty drivers.
 

SouthBit

Dealer
Joined
Jan 6, 2011
Messages
1,170
In Gauteng I'd recommend Tecleo, they've been around for a long time and really know what they're doing. That's my suggestion.
 

grim

Expert Member
Joined
Jan 6, 2006
Messages
3,733
In Gauteng I'd recommend Tecleo, they've been around for a long time and really know what they're doing. That's my suggestion.

This.

I've used them numerous times in the past and they've always been successful at recovering the data.
 
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