Need help fixing MTN error on contract

[Crusader]

Does anyone know who you can contact at MTN to fix an error on a contract. Somehow my sister's contract was migrated & upgraded without her consent or knowledge. After numerous calls to 808 we are being sent from one person to the next and nobody seems able to fix the error THEY made. It's been 2 weeks now and it seems impossible to actually find someone to fix the problem.

 

[Dom1n8tr1x]

Try going to a MTN Service Centre if there's one near you, they should be able to sort things out for you.

 

[isie]

Does anyone know who you can contact at MTN to fix an error on a contract. Somehow my sister's contract was migrated & upgraded without her consent or knowledge. After numerous calls to 808 we are being sent from one person to the next and nobody seems able to fix the error THEY made. It's been 2 weeks now and it seems impossible to actually find someone to fix the problem.

try posting on their FB page or hellopeter.com

 

[Crusader]

Try going to a MTN Service Centre if there's one near you, they should be able to sort things out for you.

Tried that and the service centre only got back to us yesterday.

try posting on their FB page or hellopeter.com

Hassled their Twitter account and gotten some action. Supervisor is now looking into things and will get back on Monday.