NeoBroadband Wireless LTE 10Mbps - latency to MTN network

S

submethod

Active Member
Joined
Aug 7, 2006
Messages
79
Hi,

My installation was done today. So far very happy with it!
One problem I have though is that I see ping times close to or above 200ms to my afrihost cloud server.
I see the same problem when connecting from my mtn phone back to my neotel ip.

Here is pinging the afrihost web server:

PING afrihost.com (41.181.185.18): 56 data bytes
64 bytes from 41.181.185.18: icmp_seq=0 ttl=41 time=209.298 ms
64 bytes from 41.181.185.18: icmp_seq=1 ttl=41 time=205.621 ms
64 bytes from 41.181.185.18: icmp_seq=2 ttl=41 time=216.179 ms
64 bytes from 41.181.185.18: icmp_seq=3 ttl=41 time=201.026 ms

Testing to something else it seems normal (the line is a bit busy at the moment so it might not be as low as it could be)

PING hetzner.co.za (197.189.196.146): 56 data bytes
64 bytes from 197.189.196.146: icmp_seq=0 ttl=51 time=52.074 ms
64 bytes from 197.189.196.146: icmp_seq=1 ttl=51 time=38.305 ms
64 bytes from 197.189.196.146: icmp_seq=2 ttl=51 time=62.405 ms
64 bytes from 197.189.196.146: icmp_seq=3 ttl=51 time=36.504 ms


PING rsaweb-clone972284.cloudhosting.rsaweb.co.za (41.71.66.6): 56 data bytes
64 bytes from 41.71.66.6: icmp_seq=0 ttl=58 time=66.938 ms
64 bytes from 41.71.66.6: icmp_seq=1 ttl=58 time=77.442 ms
64 bytes from 41.71.66.6: icmp_seq=2 ttl=58 time=35.908 ms
64 bytes from 41.71.66.6: icmp_seq=3 ttl=58 time=43.834 ms

I can only think that there is something between neotel and mtn that would be causing this.
Is anyone else experiencing this issue?

Thanks


Edit:

Adding ping times to mtn.co.za

PING mtn.co.za (196.11.240.215): 56 data bytes
64 bytes from 196.11.240.215: icmp_seq=0 ttl=227 time=198.769 ms
64 bytes from 196.11.240.215: icmp_seq=1 ttl=227 time=206.081 ms
64 bytes from 196.11.240.215: icmp_seq=2 ttl=227 time=191.399 ms
64 bytes from 196.11.240.215: icmp_seq=3 ttl=227 time=217.177 ms
 
A

andycol500

Active Member
Joined
Oct 2, 2014
Messages
31
submethod said:
Hi,

My installation was done today. So far very happy with it!
One problem I have though is that I see ping times close to or above 200ms to my afrihost cloud server.
I see the same problem when connecting from my mtn phone back to my neotel ip.

Here is pinging the afrihost web server:

PING afrihost.com (41.181.185.18): 56 data bytes
64 bytes from 41.181.185.18: icmp_seq=0 ttl=41 time=209.298 ms
64 bytes from 41.181.185.18: icmp_seq=1 ttl=41 time=205.621 ms
64 bytes from 41.181.185.18: icmp_seq=2 ttl=41 time=216.179 ms
64 bytes from 41.181.185.18: icmp_seq=3 ttl=41 time=201.026 ms

Testing to something else it seems normal (the line is a bit busy at the moment so it might not be as low as it could be)

PING hetzner.co.za (197.189.196.146): 56 data bytes
64 bytes from 197.189.196.146: icmp_seq=0 ttl=51 time=52.074 ms
64 bytes from 197.189.196.146: icmp_seq=1 ttl=51 time=38.305 ms
64 bytes from 197.189.196.146: icmp_seq=2 ttl=51 time=62.405 ms
64 bytes from 197.189.196.146: icmp_seq=3 ttl=51 time=36.504 ms


PING rsaweb-clone972284.cloudhosting.rsaweb.co.za (41.71.66.6): 56 data bytes
64 bytes from 41.71.66.6: icmp_seq=0 ttl=58 time=66.938 ms
64 bytes from 41.71.66.6: icmp_seq=1 ttl=58 time=77.442 ms
64 bytes from 41.71.66.6: icmp_seq=2 ttl=58 time=35.908 ms
64 bytes from 41.71.66.6: icmp_seq=3 ttl=58 time=43.834 ms

I can only think that there is something between neotel and mtn that would be causing this.
Is anyone else experiencing this issue?

Thanks


Edit:

Adding ping times to mtn.co.za

PING mtn.co.za (196.11.240.215): 56 data bytes
64 bytes from 196.11.240.215: icmp_seq=0 ttl=227 time=198.769 ms
64 bytes from 196.11.240.215: icmp_seq=1 ttl=227 time=206.081 ms
64 bytes from 196.11.240.215: icmp_seq=2 ttl=227 time=191.399 ms
64 bytes from 196.11.240.215: icmp_seq=3 ttl=227 time=217.177 ms
Click to expand...

My Ping times to MTN are very low around 20ms
What i have noticed now that people are back from holidays is my speeds arent as great as they were in December.
I am connected to the honeydew tower
 
S

submethod

Active Member
Joined
Aug 7, 2006
Messages
79
andycol500 said:
My Ping times to MTN are very low around 20ms
What i have noticed now that people are back from holidays is my speeds arent as great as they were in December.
I am connected to the honeydew tower
Click to expand...

Im in northcliff near Gordon road so I am not sure which tower I am connecting to. :confused:
 
P

paul5186

Expert Member
Joined
May 21, 2007
Messages
1,482
Run a winmtr, it will show where the problem lies. More than likely a peering issue so they are routing internationally
 
S

submethod

Active Member
Joined
Aug 7, 2006
Messages
79
paul5186 said:
Run a winmtr, it will show where the problem lies. More than likely a peering issue so they are routing internationally
Click to expand...

|------------------------------------------------------------------------------------------|
| WinMTR statistics |
| Host - % | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
| 192.168.0.1 - 0 | 93 | 93 | 0 | 0 | 5 | 0 |
| No response from host - 100 | 18 | 0 | 0 | 0 | 0 | 0 |
| 41.161.104.1 - 4 | 81 | 78 | 11 | 25 | 173 | 20 |
| 41.160.0.245 - 14 | 61 | 53 | 14 | 29 | 166 | 16 |
| 196.223.14.31 - 14 | 61 | 53 | 19 | 39 | 191 | 31 |
| 196.44.0.73 - 14 | 61 | 53 | 190 | 208 | 301 | 202 |
| 196.44.0.217 - 14 | 61 | 53 | 189 | 209 | 327 | 202 |
| 41.181.185.18 - 14 | 61 | 53 | 0 | 207 | 310 | 202 |
|________________________________________________|______|______|______|______|______|______|
WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider
 
P

paul5186

Expert Member
Joined
May 21, 2007
Messages
1,482
Well it routes locally, issue is on the mtn side after 196.223.14.31 which is their jinx link. Would log a fault with neotel to report to mtn.
 
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