Network Issues - Parow East

UtianG

Well-Known Member
Joined
Nov 23, 2006
Messages
300
Dear Cell C

I've been experiencing problems on the Cell C network for quite some time now (frequent disconnects, timeouts, no throughput ... u know, the usual problems) but as of 10:00am this morning I've lost connection completely. I'm unable to connect and get the following error:

"Error 628:The connection was terminated by the remote computer before it could be completed."

Still waiting for a call center agent to answer my call ... "Your call is important to us, please be patient ......... blah blah blah" - 15 min and counting

This is extremely frustrating .... to say the least.
 

Cell_C

Cell C Representative
Company Rep
Joined
Sep 7, 2010
Messages
3,721
Dear Cell C

I've been experiencing problems on the Cell C network for quite some time now (frequent disconnects, timeouts, no throughput ... u know, the usual problems) but as of 10:00am this morning I've lost connection completely. I'm unable to connect and get the following error:

"Error 628:The connection was terminated by the remote computer before it could be completed."

Still waiting for a call center agent to answer my call ... "Your call is important to us, please be patient ......... blah blah blah" - 15 min and counting

This is extremely frustrating .... to say the least.

@UtianG got your PM, our tech guys will contact you as soon as you reply with your contact details....DM
 

UtianG

Well-Known Member
Joined
Nov 23, 2006
Messages
300
Thanks Cell_C

Looks like the connection problem has been resolved.

I will keep on monitoring.
 

UtianG

Well-Known Member
Joined
Nov 23, 2006
Messages
300
Got a call from the techies this morning and they confirmed there were network issues in Parow and other areas around Cape Town on Friday between 10am-12:30pm.



Sent from my HTC Desire using MyBroadband Android App
 
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