New Package from Telkom(No Port Shaping)

VQuest

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<blockquote id="quote"><font size="1" face="Verdana, Arial, Helvetica" id="quote">quote:<hr height="1" noshade id="quote"><i>Originally posted by TheRoDent</i>
<br />One has to wonder what is going to happen to the quality of service of normal 3Gb accounts if these 4Gig ****ers get all the good stuff...
<hr height="1" noshade id="quote"></blockquote id="quote"></font id="quote">

Quite simply really. If they get all the good stuff, they will be capped on the second day of the month and will have to revert to dial-up. All the better for us. [:)]


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United we stand!
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podo

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VQuest,

Interesting way to look at it [:D]

Willie Viljoen
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Adaptive Web Development
 

SnowWar

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Was 3GB cap imposed because International Bandwidth is expensive and they want to provide customers with a reasonable service?

This was probably asked a thousand times already, but if they have to act totally unfair towards the customers and impose a 3GB, why don't they just implement it correctly?
That will be to route your international traffic over a slow (snail-trail) link after you have transferred 3GB of INTERNATIONAL data and not let LOCAL traffic count towards the 3GB.

Is it just me or doesn't this sound more correct?
 

podo

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SnowWar, welcome to the forum.

Of course that's correct. The problem is that implementing it is way beyond the technical abilities of Telkoms corps of "highly qualified and experienced Cisco engineers."

Traffic is measured by a Radius accounting system hooked up to the PPPoE server. At that point, there is no way to determine where the packets are headed. To implement this properly, the Radius would need to measure at the points where traffic is separated between local peering through JINX, and the SAT3/SAFE cable system.

That causes a problem though, since at the routing point it is no longer possible to measure traffic "by username," as Telkom do, but the traffic must be measured by IP address.

Telkom would then need to compare records of who was leased which IP address at which point in time, with the traffic records in the Radius for each IP address.

That is opening a can of worms, since most South Africans go for the standard Marconi USB or ethernet modems, which have many firmware bugs and hardware problems, some of which allow malicious users to remotely disconnect the victim.

The attacker could then assign to himself the IP address of the person he just disconnected and download away until somebody realises what has happened.

As with the question of people stealing usernames from unprotected Marconi routers, neither Telkom nor the customer would be able to prove who is actually responsible for the usage, and the customer would end up losing out.

The other option would be to move the PPPoE servers right to the point of routing, so that the Radius server could determine which traffic is intended for an international route. However, that would mean condensing all ADSL users around the country into a single "virtual PoP", meaning we would all be strangling each other for bandwidth. That's a bad idea.

If every single user were to be allocated a static IP address, this could be made possible with the current network set-up, but that's not really on the cards either.

It would mean that Telkom would have to re-lease their netblock from the IANA under different terms. Currently, large netblocks for ISP perposes are allocated with the specific injunction that users must receive dynamic IP addresses by default. It does allow for users to lease static IPs at a slightly inflated rate, but that won't solve this problem.

Willie Viljoen
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Adaptive Web Development
 

SoulMyst

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What ever happened to that company in the U.S that made it possible to use electricity or atleast the magnetic field around the cables to transport data at super duper lightning speeds?? [8D]
 

DFantom

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<blockquote id="quote"><font size="1" face="Verdana, Arial, Helvetica" id="quote">quote:<hr height="1" noshade id="quote"><i>Originally posted by antowan</i>
<br />Above that ordinary 56kb dialup should also have 24/7 connectivity packages with flatrates<hr height="1" noshade id="quote"></blockquote id="quote"></font id="quote">
Telkom does actually offer that (has for years) although costs is around R1500 per month (last I checked) and speed is useless.
I saw a 5 person network using only email cripple it on the first day.
In the end they switched to ISDN because atleast it worked, even Telkom was telling them that the system was **** before they signed up (if Telkom admits there own system is ****, imagine how bad it really is).
 

martin

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Not too wander too far off topic, but I remember Telkom promising a new product addressing the capping and post prioritising issues shortly after ADSL was introduced. It took them almost two years to develop this useless product???
 

sybawoods

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Here's the link to the new ADSL unshaped product on Telkom's web-site - http://www.telkom.co.za/adsl/description2.jsp
 

sybawoods

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OK, so despite my better judgement- I decide to bite the bullet and upgrade to ADSL unshaped to test it for one month.

9.30 am - call 0800 237 500. Explain my story - gentleman at the other end says "Yes, ADSL unshaped... hang on". He goes on to read what the product is about. I say "I know" - I'd like to upgrade please. "It will give you access to much more data and information", he says. "Would you like to order it?". "Erm.. yes, I'd like to upgrade my current ADSL account please, to the new unshaped option". He makes me hold for a minute. "Please call 0800 300 500, our pro-logue division, and they will activate it for you sir. It is not loaded onto our database yet". Oookaaaay.

10am Cup of coffee, think about it some more. Maybe that was the opportunity to bail. Eventually, dial 0800 300 500. Same story. Reads from leaflet. Tells me to to please call 0800 237 500. I just did that, I tell him. OK - he takes my cell number and promises to get someone to call me within the next 10-15 mins. He calls back after 10 mins and says "an ADSL" person will call me back. I should sit tight for the next few minutes. No phone call.

11.30am Call 0800 237 500 - and start all over. No problem - lady seems to know what I'm talking about, asks for my phone #, ID# etc, so that she can process the upgrade. Takes about 5 minutes. Then she says, ok all done. She simply needs to call the "Internet Department" to change one or two settings and we're good to go. Would I like to hold, or should she call me back? I'll hold. After 10mins of holding, she says she'll call me on my cell-phone or landline to confirm when it's done.

1.30pm Still no phone call. Call 0800 237 500 - ask them what the heck's happening. They ask for my order number. I don't have one, I say - all I have is a user-name. Bad sign - they don't sound to happy, and ask for my ADSL tel number instead... Mmmm - you were given the incorrect information, sir. We cannot do the upgrade from here. I make sure that we're talking about the same thing - unshaped ADSL as advertised on the web-site. Yep - we're all on the same page. I'm told to send an email to idirect@telkomsa.net - to request the necessary forms.

I mean... wt**?? There's one looney gullible stoopid idiot silly enough to try this package for a month, and they make it impossible to upgrade. I give up :(
 

rpm

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Hi Sybawoods

I have forwarded your complaint to Hans (Telkom ADSL management) and hope he attends to it.

Regards,

RPM
rpm@myadsl.co.za
 

caroper

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<blockquote id="quote"><font size="1" face="Verdana, Arial, Helvetica" id="quote">quote:<hr height="1" noshade id="quote"><i>Originally posted by sybawoods</i>
<br />Here's the link to the new ADSL unshaped product on Telkom's web-site - http://www.telkom.co.za/adsl/description2.jsp
<hr height="1" noshade id="quote"></blockquote id="quote"></font id="quote">

Has anyone managed to find the pricing anywhere on the Telkom site?
They clearly point out the limitations and provide an order link, but the pricing link http://www.telkom.co.za/pricing/content/adsl.jsp still refers to the old package[:(!]

Cheers
Chris
 

microfast

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<blockquote id="quote"><font size="1" face="Verdana, Arial, Helvetica" id="quote">quote:<hr height="1" noshade id="quote"><i>Originally posted by caroper</i>
<br />Has anyone managed to find the pricing anywhere on the Telkom site?<hr height="1" noshade id="quote"></blockquote id="quote"></font id="quote">

http://www.telkomsa.net/products/adsl_telkom_internet.jsp

very niched and a step backwards imho
 

sybawoods

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Just got a reply... eventually... from the "ADSL person" who was meant to call me this morning with an explanation that they are "still waiting on user-names and passwords" for the unshaped account. Apparently usernames and passwords will change, but email addy's will remain unchanged. At least that's what I've just been told.
 

caroper

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OK,

I found it at http://www.telkom.co.za/adsl/prices2.jsp

So, I signed up for ADSL 18 to 24 Months ago and watched as the price increased and the service went down. Now they offer me the service that I originally signed up for, with 1 extra gig but then total blackout, for more than 4 times the price that I agreed to. [V]

Has anybody got a copy of the original web page/agreement/advert?

This must be criminal, will ICASA sit back and let it happen?
Shouldn't the regulator be proactive?
What about our President's promise to reduce telecoms costs?

Then again, I guess if Telkom increase it by 400% then reduce it by 25% we are paying 300% more and the government have met their promise. [:(]

Sentech get the Hout Bay tower switched on, please.

Cheers
Chris
 

Cerberus

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caroper you don't need to take that package the old 3GB one is still availible to you this is just another option... not a very good one but an option none the less.

Regards
Cerberus
 

microfast

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<i><font color="blue">access from your ip address [196.25.240.73] is blocked</font id="blue"></i>

The unshaped option will still not solve this problem.
 

caroper

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Hi Cerberus,

I realise that, but the point is that, when I signed up, the service was unshaped with an unenforced 3GB cap.

The cap I can't complain about, legally, but I was never advised about shaping. So the new product is, in effect, the original product at 4 times the price.

How can that be defended?

Any other early adopters out there or have you all switched to Sentech?

Cheers
Chris
 
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