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Most likely my bank would reimburse me this money as a gesture of goodwill but I don't want to be reimbursed by them, I want to be reimbursed by absa because it was their fault.Similar experience in Dublin last year but it was only a couple of euros - wrote it off in the end because the effort involved in fighting it was going to consume far too much energy and time. I was also shown rates screen and then clicked 'return card' and not no. Card was ejected but no cash and I walked away but got a push notification from FNB - immediately logged it with them figuring I would get a reversal when they figured out no cash was dispensed. I realised afterwards someone might have tampered with the notes slot.
If you do go ahead and "win" this fight please share with everyone else - never mind theuseless opinions and do what you must.
The last time I withdrew about 7 years ago they could dispense R5000 in a transaction. Might have upped it by now.Can an ABSA atm dispense more than R2000 at a time? I remember when I hat to draw R4000 I had to draw R2000 twice, the atm refused to proceed with my initial request for R4000. I had to select a smaller amount.
Here's the thing. If your bank reimburses you or you have some travel insurance that would cover it (may come with the card) then I'd just leave it and walk away rather than wasting my time on principles.Most likely my bank would reimburse me this money as a gesture of goodwill but I don't want to be reimbursed by them, I want to be reimbursed by absa because it was their fault.
But why should my bank suffer a loss when they haven't done anything wrong and absa gets away with everything. It's a matter of principles.
Most people believe it's my carelessness but I was the one who was there and know exactly what happened and 100% sure I wasn't negligent for one second
Maybe they would or maybe they won't. My credit card is covered by insurance but debit card isn't which I used that time.Here's the thing. If your bank reimburses you or you have some travel insurance that would cover it (may come with the card) then I'd just leave it and walk away rather than wasting my time on principles.
Congratulations, a solid pie to the face of all the trolls on this theead..Just a update guys
My bank has got my money back from absa
Here's proof for the people who said that I didn't cancel the transaction
On the attached snapshot you can see that the first transaction was unsuccessful and that was the one I had canceled and after that I had left.
Then there is the disputed transaction which I never did. Another giveaway was that if I had done the second transaction the amount would have been R 8060 like the first transaction since I have a international bank card so the acquiring bank will charge a access fee to use the atm so the disputed amount can't be R 8000