No Connection on Band 38-2600mhz Since last Night

[Ramiro16]

Hi guys is it just me or is there no connectivity on band 38 since last night? If I set the modem to Band 03 it works. As soon as I set it back to Band 38 no connection.

Can anyone else test please from there side.

 

[Assasin_Zer0]

My connection has been stuffed since 00:15

 

[Squashmaster]

Yip, mine as well, RAIN are really testing my patience, and their silence is deafening.

 

[Assasin_Zer0]

Pity you can't get hold of them anymore .. Then again , they going to waffle you a load of **** anyways .

 

[rain_mobile]

Yip, mine as well, RAIN are really testing my patience, and their silence is deafening.

Hi Squashmaster,

Please drop us a DM with the email address linked to your rain account so we can further investigate your query?

 

[Squashmaster]

A DM on which platform ?

 

[rain_mobile]

A DM on which platform ?

My Broadband please

 

[Squashmaster]

It doesn't give me that option when I hold the cursor over the thread, ony this....

 

[Leno]

It doesn't give me that option when I hold the cursor over the thread, ony this....

Click start conversation

 

[Squashmaster]

Thanks will do it that way

 

[rain_mobile]

Thanks will do it that way

Hi Squashmaster,

I've sent you a DM so all you need to to is respond to that with the email address requested. Once we get that we can have a look into whats happening.

 

[Kiemo]

Guys give us feedback

 

[Squashmaster]

Feedback from my side, its a bit like the Presidents speech, nothing really to say, RAIN responded and said someone will contact me from the technical side, as of now, nothing yet, no surprises there.

 

[Assasin_Zer0]

Feedback from my side, its a bit like the Presidents speech, nothing really to say, RAIN responded and said someone will contact me from the technical side, as of now, nothing yet, no surprises there.

LOL .. something like this ?



Today is the 16th ..

I still haven't heard anything from them .

So ja , Good luck with that ,

 

[PhotonFusion]

Well the last few days Rain 5G premium has been completely dead for me the router reports everything is fine.



Full 5g signal

But no 5g rank:



and speeds to my lan, well lets say its bad.



This is my 4G LTE rain.


And Remember the 5G router says LTE /4G is bad.

This is my 5G now (its a miracle, because i dont see this more than once day)


I generally see 1.3 Mb and the highest i have seen is 350Mb so it cant be signal since if it was bad why do i see 350 now and then?

I am sure i will post within half a hour on the 1.3Mb 5G speeds

 

[PhotonFusion]

And a short while later...



And it will keep going down to unusable or no connection at all.

 

[PhotonFusion]

oh look its like magic...

 

[PhotonFusion]

Oh look and its dead...

 

[SolidState]

Feedback from my side, its a bit like the Presidents speech, nothing really to say, RAIN responded and said someone will contact me from the technical side, as of now, nothing yet, no surprises there.

Good luck with that
I've been waiting since 20 April for someone from technical to contact me, and still waiting
Seems that is the std answer, and does not mean much, unfortunately.
The first time I got that answer, I thought, great now we getting some where, now, if RAIN tel me the sun is shining, I will go outside and check myself ....