bluefox8080 is quite rightly disappointed, these chaps should've hit the ground running, however lets give them the benefit of the doubt for now and look at it as a wake up call for them. After all, the monumental stuff up of getting them going was not all their own doing, not by a long shot.
Telkom has had many wake up calls in the past, plenty , gazillion million billions (ok exaggeration but you get the idea) yet they have opted to hit the snooze button every single time.
Lets hope Neotel wakes up, accepts the challenge and responds positively to its customers needs.