Call Reference ID : STT000000003407
Failure Type : Network Failure
Problem Description : New York - Router Failure
Time Down : 4 Apr 2004, 03:35:00
Time Up : 4 Apr 2004, 07:10:00
Impact : All clients will experience slow responses to International Sites.
Site : New York
Services Affected : International Connectivity
Updates :
4 Apr 2004, 04:09:21 coghlac
Our technicians are still busy investigating.
4 Apr 2004, 05:01:54 coghlac
Telia technicians in New York has been dispatched to investigate.
4 Apr 2004, 06:55:08 coghlac
Technicians are still busy attending.
4 Apr 2004, 07:51:45 simonskp
There is a problem with the processor card on our New York router. We have switched to the backup processor, and are monitoring the link. The faulty processor will be replaced.
4 Apr 2004, 08:31:40 simonskp
All leased line, dial-up and ADSL clients will experience slow responses to International Sites.
Cause of Failure : Hardware failure
Status : <b>New</b>
- Colin Alston
colin at alston dot za dot org
"Warning: Use with extreme caution."
Failure Type : Network Failure
Problem Description : New York - Router Failure
Time Down : 4 Apr 2004, 03:35:00
Time Up : 4 Apr 2004, 07:10:00
Impact : All clients will experience slow responses to International Sites.
Site : New York
Services Affected : International Connectivity
Updates :
4 Apr 2004, 04:09:21 coghlac
Our technicians are still busy investigating.
4 Apr 2004, 05:01:54 coghlac
Telia technicians in New York has been dispatched to investigate.
4 Apr 2004, 06:55:08 coghlac
Technicians are still busy attending.
4 Apr 2004, 07:51:45 simonskp
There is a problem with the processor card on our New York router. We have switched to the backup processor, and are monitoring the link. The faulty processor will be replaced.
4 Apr 2004, 08:31:40 simonskp
All leased line, dial-up and ADSL clients will experience slow responses to International Sites.
Cause of Failure : Hardware failure
Status : <b>New</b>
- Colin Alston
colin at alston dot za dot org
"Warning: Use with extreme caution."