No products showing no my customer portal

[KaMoS]

As the title states, I currently have no products linked to my profile.



It just so happens that I had to switch from using the 8ta URL to the new https://apps.telkom.co.za/access-manager/protected/view/mytelkom URL. I don't know if this has anything to do with it.

Is there anyone else having this problem?

 

[RichardG]

As the title states, I currently have no products linked to my profile.

View attachment 386942

It just so happens that I had to switch from using the 8ta URL to the new https://apps.telkom.co.za/access-manager/protected/view/mytelkom URL. I don't know if this has anything to do with it.

Is there anyone else having this problem?

You need to link your numbers to the profile assigned

 

[KaMoS]

You need to link your numbers to the profile assigned

Sorry. I forgot to mention that it was showing previously. Last time I checked the portal was about a week ago.

Why would it just disappear?