Not receiving fnb sms after porting from 8ta to Cell C

[Thomas Langanani]

I recently ported my prepaid 8ta sim to Cell C prepaid. As far as I can tell everything is working except that I am no longer receiving FNB internet banking notifications and random verification numbers via SMS. I can receive SMSes from vodacom numbers, I am getting calls from telkom landline and vodacom numbers (thats all I have tested so far)
What could be the problem? I have phoned Cell C, 8ta and FNB and each of them blames the others. I have even complained to my FNB bank manager but the feedback I got from the FNB technical department said: "Please note that the RVN notifications are being sent out,
Please note that the all your messages are firstly being sent to Cell C.
Please note that you would need to contact the Cell C service provider and ensure that all messages are being sent to Cell C."
PLease Help People.

 

[falcrum]

How long ago did you port the number?

I recently ported from CellC to Vodacom. No calls or SMSes came through from Telkom Mobile for the first few days, then it just suddenly started working.

 

[Cell_C]

I recently ported my prepaid 8ta sim to Cell C prepaid. As far as I can tell everything is working except that I am no longer receiving FNB internet banking notifications and random verification numbers via SMS. I can receive SMSes from vodacom numbers, I am getting calls from telkom landline and vodacom numbers (thats all I have tested so far)
What could be the problem? I have phoned Cell C, 8ta and FNB and each of them blames the others. I have even complained to my FNB bank manager but the feedback I got from the FNB technical department said: "Please note that the RVN notifications are being sent out,
Please note that the all your messages are firstly being sent to Cell C.
Please note that you would need to contact the Cell C service provider and ensure that all messages are being sent to Cell C."
PLease Help People.

Hi Thomas Langanani. Please let me know if the problem persist. PM me your details. *DM*

 

[Jolandi777]

Kindly assist me i ported from MTN to vodacom and I now have the same problem im not receiving fnb smses and i cant set up my fnb banking app

 

[Jolandi777]

Would you be able to help me with my problem i have the exact same problem except its mtn to vodacom