Official Vox DSL feedback thread

Detka

Well-Known Member
Joined
Nov 13, 2009
Messages
119
Whats up people. Does anyone else have issue in Cape Town area with Fiber/Adsl on vox?
I have 25 local latency with packet loss and just slow traffic
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cavedog

Honorary Master
Joined
Oct 19, 2007
Messages
19,543
Whats up people. Does anyone else have issue in Cape Town area with Fiber/Adsl on vox?
I have 25 local latency with packet loss and just slow traffic

JHB is fine. Looks like Vox CPT IPC is the suspect.

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Detka

Well-Known Member
Joined
Nov 13, 2009
Messages
119
Man what a mission for me to prove VOX that the issue lies on their side and not my router etc. This is second fight now in last 2 months
 

cavedog

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Joined
Oct 19, 2007
Messages
19,543
Man what a mission for me to prove VOX that the issue lies on their side and not my router etc. This is second fight now in last 2 months

Yeah first line support won't understand when you prove it's IPC congestion because they just know router restart. One good thing about ISP's with reps here is they are usually a bit more tech savvy than 1st line support.
 

Prophet112

Well-Known Member
Joined
Dec 25, 2009
Messages
298
My Telkom and Vox accounts are struggling to reach 2Mbps on a 20Mbps line, friends having the same problem. Seems to be the same thing that happened in Cape Town
as last month.
 

Dianysis

Expert Member
Joined
Oct 30, 2014
Messages
2,017
There it goes again.

Ping doubled and international slow.
Like a switch. Been fine all day and now all of a sudden there are issues.

10 mbps ADSL, Gauteng
 

StevenC

Expert Member
Joined
Apr 4, 2007
Messages
2,130
Vox Fatpipe, CPT.
This explains why my Overwatch download is going at 100KB/s...
And why my BF5 local ping last night was going nuts.
 

kohlhtor

Expert Member
Joined
Jul 19, 2010
Messages
1,161
I switched to webafrica tonight and much more stable download
On vox on a 40 mb line download went from 500 kB/s 2.8 mb/s
On webafrica 2.5 to 2.8 mb/s stable not full line speed but I have to download 64 gigs it make a different
 

Moridin

Active Member
Joined
May 20, 2017
Messages
46
I am struggling badly tonight. Can't even get 1MB/s DL on my 10MB/s ADSL line. Totally unable to play online games. FFS VOX, I thought you guys were one of the better ones. Maybe I must go with someone else when Fibre is rolled out here next month.

BTW I am in Strand/Somerset West area.
 

Joker

Expert Member
Joined
Aug 10, 2004
Messages
1,647
I'm on WA fibre (also uses IS backbone) and having same issues on Openserve (1mb speeds on 200mb line)

Cape Town Southern Suburbs

 

cavedog

Honorary Master
Joined
Oct 19, 2007
Messages
19,543
Still perfect for me in Centurion, PTA. Openserve 200Mbps + Vox fatpipe adsl capped account.

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CuriouS

Well-Known Member
Joined
May 8, 2006
Messages
223
mine is also f'd in CT Southern Suburbs

Edit: Had a chat with Vox support now. Guy said there are issues with Openserve and that they (Openserve) have a technician working on it, but that there isn't any ETA on when it will be fixed.
 
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