The biggest issue at the moment is affordable access to information. The more affordable access to information becomes the more people will upgrade their skills themselves. Having Linux or any open source software without an internet connection is kind of like having a car on a remote island with nobody there to teach you the finer details like the relationship between the clutch and the gas pedal.
In my experience having Internet with these types of technologies makes them incredibly easy to learn and overcome possible issues.
It is truly sad that we live in a country where government is obviously against wider acceptance and use of broadband by the masses of this country. Let us not deny this fact anymore. Our government is fearful of widespread access to information...
They know it would be frowned upon globally if they said it, so now they say the right things but are just not acting on it.
Mark Shuttleworth is wasting his breath on Open Source thinking government is his ally. If broadband and affordable internet isn't there, Open Source will not penetrate much deeper than to those who can afford the Internet in this country...