openrouter fail proxies...

[silkman]

my openrouter seems messed up from yesterday. any elese have the same problem. I can't access my email server so I hope someone from openweb is reading this

 

[MrBEEP]

Hi silkman

In the future, please can I ask you to mail our support department first before posting on MyADSL.

The address is: [email protected]

We are not always on the forums, thus exclusively posting it here will cause a delay in the resolution of a problem.

Please mail me your details so that we can investigate.

Thank you for your understanding.

Kind regards
MrBEEP

my openrouter seems messed up from yesterday. any elese have the same problem. I can't access my email server so I hope someone from openweb is reading this

 

[zamrg]

but he said that he can't access his e-mail server? which leaves few mediums of support over the weekend

 

[Gatecrasher]

Could also PM Mr Beep.

 

[silkman]

@MrBeep
I was not beeing vindictive...just wanted the easiest way to bring attention to the problem. Am I supposed to PM all openweb users on this forum? How am I supposed to know who is available.
we know openweb gives great service so this was not meant to diss you!

 

[MrBEEP]

Hi silkman,

I understand.

However, we do not use MyADSL for support purposes, and it is not one of our support channels.

I suggest you get yourself a free http://www.webmail.co.za local email address for emergencies. (When you cannot access your email)

We offer excellent email support, and it will be the quickest way to reach us if something goes wrong.

Thank you for your loyal support.

Kind regards
MrBEEP

@MrBeep
I was not beeing vindictive...just wanted the easiest way to bring attention to the problem. Am I supposed to PM all openweb users on this forum? How am I supposed to know who is available.
we know openweb gives great service so this was not meant to diss you!