So today’s the day: I cancelled all my Naked insurance (my car and two cellphones) and have switched across to Outsurance effective tomorrow for all three items.
Naked really annoyed me at the end: you can’t submit a cancellation request mid-month: oh no, you have to set reminders to cancel on the last day of the month, because Naked just advises your policy will be cancelled IMMEDIATELY (oh and you can’t re-insure the same item with Naked for 12 months). Just one last “f u” while departing, never mind I haven’t submitted a single claim with them and have paid them faithfully for years.
Meanwhile on Outsurance, my premium is better on my car after Naked implemented their annual price increase, my excesses are a quarter on my two phones (for the same premium), and I’m gonna get a R7000 outbonus if I don’t claim for three years (I last submitted a claim like ten years ago so I have a good chance at getting that). And yeah I’ve used Outsurance many years ago before and had a reasonable claims experience both times, so not too concerned on that front.
Outsurance is a more modern insurer these days than what I left behind: they’ve got a helpful cellphone app (no chatbot ala Naked but who cares?) and gave me R5000 “unspecified items” cover for other portable possessions for only R20/month … so I took that gamble that I’m gonna get mugged or robbed in town and they’re hoping I’m not, lol.
*shrugs* Thanks Naked, the cheap premium was great until it wasn’t anymore. Also the billboards were funny until they weren’t anymore … ktxbaai
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