PC Link Computers: Legit?

Gaz{M}

Executive Member
Joined
Feb 9, 2005
Messages
7,204
Bought a Hard drive from them, two weeks later it hadn't arrived. Emailed them and they said it was lost in transit. Then they said the price was too low for new stock and so offered to refund me. Which they did. But I had to chase them and ended up with no hard drive after 3 weeks.
 

airborne

Honorary Master
Joined
Jul 13, 2007
Messages
14,718
My first purchase from them arrived, albeit a bit late so I thought I would be safe to make another purchase. They took my money, didn't deliver anything and didn't respond to any attempts at contacting them. I eventually sent them an email, copied to Payfast their payment provider, saying I was going to lay fraud charges against them, and Payfast for facilitating the fraud. I don't know what happened between them and Payfast, but Payfast refunded me in full within 48 hours.
Nice!
 

shadow_man

Executive Member
Joined
May 27, 2005
Messages
5,748
Just a quick update. My delivery arrived yesterday.

So that's:

Order placed on Oct 5th (late afternoon)
Arrived Oct 11th (morning)

JHB --> CPT

Not a bad experience - now hopefully no RMA needed...
 
Last edited:

Solitude

Executive Member
Joined
Jul 23, 2008
Messages
6,776

They run the shop from there.

I bought a pc 2nd hand quite a while back and there was a problem with the power supply. The power supply was originally bought from Pc Link Computers so I contacted them and dropped the PSU off at that house and they helped me with the warranty.
 

schuits

Expert Member
Joined
Mar 7, 2013
Messages
1,815
Strange, there is pclinkshop.com & pclinkshop.co.za
They are different web sites, why would you not just redirect to a single site.

Anyway I bought from them a few years ago and didn't have a problem, but that was then.
 

airborne

Honorary Master
Joined
Jul 13, 2007
Messages
14,718
Strange, there is pclinkshop.com & pclinkshop.co.za
They are different web sites, why would you not just redirect to a single site.

Anyway I bought from them a few years ago and didn't have a problem, but that was then.
Is it the same company though?
 

shadow_man

Executive Member
Joined
May 27, 2005
Messages
5,748
Strange, there is pclinkshop.com & pclinkshop.co.za
They are different web sites, why would you not just redirect to a single site.

Anyway I bought from them a few years ago and didn't have a problem, but that was then.
.co.za = local stock, .com = import stock

The .co.za = fast'ish
The .com = slow as import / delays etc

Same company, this has been discussed before.
 

Gaz{M}

Executive Member
Joined
Feb 9, 2005
Messages
7,204
I just bought a monitor from them. It was delivered after 4 days. Not bad. Only thing is you don't get any notifications for shipping or anything like that. The courier just showed up on the day.
 

Cpt Jack Celliers

Active Member
Joined
Aug 27, 2007
Messages
53
*** - Update 22 Nov - I have received a full refund
** Update 19 Nov - was cc'd on an email to Payfast authorising a refund to me


Paid R1163 for a laptop battery to PC-Link on 25 August. Nothing received 45 days later and no communication. On mentioning reversing the charge with my bank on 8 November they cancelled the order today. No credit received yet on my card but hopefully it will pitch up there in 45 days or so. No apology, no cancellation. Weird.

pc-link.JPG
 

Attachments

  • pc-link cancelled.JPG
    pc-link cancelled.JPG
    51.4 KB · Views: 11
Last edited:

Comix

Member
Joined
May 23, 2017
Messages
11
Just learnt this lesson the hard hard way.
Tried to order the Anker Soundcore Motion Boom listed on their website. After waiting almost 2 months a completely different no-name speaker arrived. Their non existent customer service means we now face an uphill battle returning the current item and getting a refund.

We have now logged a complaint with the CGSO
 

orkoza

Well-Known Member
Joined
Mar 7, 2012
Messages
152
We ordered a Seagate Ironwolf Pro 8TB NAS drive from them in the last week of October. It took about 10 working days to get delivered. Popped it into the NAS, it was dead. The couriers then picked up the HDD on the same day and after a lot of emails the "supplier" sent a replacement unit that we received today (one month later). The replacement that they sent is a f$%^*&^ 4TB Seagate Skyhawk, a surveillance HDD. Now the emails have to start again, the last time I will be ordering anything from them.
 

Herr der Verboten

Honorary Master
Joined
Feb 14, 2012
Messages
16,230
We ordered a Seagate Ironwolf Pro 8TB NAS drive from them in the last week of October. It took about 10 working days to get delivered. Popped it into the NAS, it was dead. The couriers then picked up the HDD on the same day and after a lot of emails the "supplier" sent a replacement unit that we received today (one month later). The replacement that they sent is a f$%^*&^ 4TB Seagate Skyhawk, a surveillance HDD. Now the emails have to start again, the last time I will be ordering anything from them.
Maybe you should have properly installed the hard drives instead of popping them in?
 

emperornemesis

Well-Known Member
Joined
Jun 4, 2020
Messages
205
How far were they off with their delivery times?
Never delivered. Gave me stories for weeks on end about the finance people not being in the office, hence no refunds being done. Phones went unanswered all the time. They should be avoided like the plague!
 
Top