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Peering link upgrade between UUNet and SAIX causes frustration to web users
- Thread starter rpm
- Start date
lewstherin
Senior Member
- Joined
- Jan 8, 2004
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- 968
Spot the common (weakest) link in these peering problems...SAIX...aka Telkom.
SLA's non-existent in South Africa
Can anybody please explain why this planned peering link upgrade was scheduled to occur in business hours. Surely this could have been done after hours, minimising the inconvenience to users.
This is not the first time that SAIX have done major upgrades during the day. I beg them to think about this and next time maybe do this between 2:00am - 6:00am. It is totally unacceptable to do this kind of work during business hours.
WebAfrica deserves credit in this area. They ALWAYS complete major changes to their infrastructure and servers in the early hours of the morning on a weekend, therefore minimising the downtime inconvenience. This is how it should be done - no exceptions.
Can anybody please explain why this planned peering link upgrade was scheduled to occur in business hours. Surely this could have been done after hours, minimising the inconvenience to users.
This is not the first time that SAIX have done major upgrades during the day. I beg them to think about this and next time maybe do this between 2:00am - 6:00am. It is totally unacceptable to do this kind of work during business hours.
WebAfrica deserves credit in this area. They ALWAYS complete major changes to their infrastructure and servers in the early hours of the morning on a weekend, therefore minimising the downtime inconvenience. This is how it should be done - no exceptions.
Last edited:
Spamtheman
Senior Member
- Joined
- Sep 7, 2004
- Messages
- 575
In this industry you are just glad when Telkom shows up at all, no matter what the time.
Franna said:
Dear Franna,
It is very simple. Telkom's policy is to inconvenience clients, sorry 'SUBS'. Missing a perfect opportunity such as this is a dismisable offence and no loyal Telkom lackey would want to be dismissed would they? In this case, as it's a Friday one has to leave the office by 14:00 anyway.
Understand now?
Love
Cynical Sue
