Perfect torrent speeds but all other downloads are dial-up :confused:

AdamCrooks

Member
Joined
Jul 4, 2014
Messages
11
Hi guys,

For the past year I've had terrible internet, i haven't been able to stream, YouTube or download anything using a browser or the steam client. Although if i use P2P i get perfect speeds of both upload(50Kbps) and download(380kbps). If I download anything using the browser I get speeds of 15kbps.


I have a 150Gb account from AfriHost which is unshapped and a Web africa account. Both of these accounts run at exactly the same speeds and produce the same results. My Telkom line is a 4Mbps and the exchange I'm linked to has the maximum speed of 4mbps.

If i run a speed test my ping and upload are always perfect, ~25ms ping and upload 0.41 Mbps.
Its only the download speed that is between 0.2 Mbps and 0.4 Mbps.
Speedtest

My line attenuation is perfect, its at 9.0dB/5.0dB. My SNR is also good.
I have replaced by router but zero change.
Tried downloading on multiple computers and all get the same results.
The speeds do not change through out the entire day, i get the same speeds at 3 am on a Monday morning.

I have contacted both Afrihost and Telkom, Both say everything is perfect on their side, although not too long ago our land-line stopped working and when it was fixed the DSL line was down for over 2 weeks after that. Telkom came to fix the DSL and said they mixed our port with another persons on the DSLAM or exchange, i'm not to sure.

Do you guys have any clue to what is causing this or any way i can fix it?
Thanks!

Edit tracert
Tracing route to www.google.com [66.8.14.37]
over a maximum of 30 hops:

1 <1 ms <1 ms 1 ms 10.0.0.2
2 18 ms 21 ms 25 ms 105-236-8-193-esr-lo.mtnbusiness.co.za [105.236.
8.193]
3 17 ms 17 ms 31 ms 41.181.221.254
4 32 ms 18 ms 16 ms tb-dca-2.za--qux-c.za.mtnbusiness.net [41.181.19
8.188]
5 17 ms 17 ms 18 ms unc-cpt-1.mtnns.net [196.44.18.8]
6 44 ms 38 ms 44 ms pe-cr-2.za--el-mse-1.za.mtnns.net [196.44.31.66]

7 65 ms 65 ms 37 ms jh-dca-2.za--jh-cr-1.za-a.mtnns.net [41.181.180.
11]
8 * * 40 ms cache.google.com [66.8.14.37]

Trace complete.
 
Last edited:

HavocXphere

Honorary Master
Joined
Oct 19, 2007
Messages
31,495
9db line attenuation with that trace...never.

Post a screenshot of the line stats.
 

HavocXphere

Honorary Master
Joined
Oct 19, 2007
Messages
31,495
Strange numbers indeed, but I don't think thats causing the issue....the line seems OK despite weird numbers.

Force google DNS, flush the dns cache and report back on result.
 

AdamCrooks

Member
Joined
Jul 4, 2014
Messages
11
Zero difference. Flushed the DNS in cmd and i have been using the google DNS prior to now, ISP's DNS and googles are both the same.

It's almost as if when i run a speed test the download starts at about 1 mbps but then eventually just dies and moves incredible slowly at 0.2 mbps.

tracert to googles dns 8.8.8.8

Tracing route to google-public-dns-a.google.com [8.8.8.8]
over a maximum of 30 hops:

1 <1 ms <1 ms 1 ms 10.0.0.2
2 23 ms 33 ms 24 ms 105-236-8-193-esr-lo.mtnbusiness.co.za [105.236.
8.193]
3 28 ms 25 ms 36 ms 41.181.221.254
4 18 ms 16 ms 18 ms tb-dca-2.za--qux-a.za.mtnbusiness.net [41.181.18
4.28]
5 24 ms 18 ms 18 ms unc-cpt-1.mtnns.net [196.44.18.8]
6 * 18 ms 19 ms 196.44.31.106
7 173 ms * 184 ms am-cr-1.am--lt-cr-1.uk-a.mtnns.net [196.44.31.22
1]
8 * 189 ms 180 ms ls-pr-2.uk--ls-cr-1.uk-a.mtn.net [209.212.111.20
3]
9 176 ms 160 ms 184 ms rb-ad-1--msbm-rbg-1-a.mtnns.net [209.212.99.13]

10 * * * Request timed out.
11 * 173 ms 162 ms 209.85.253.196
12 171 ms 177 ms * 66.249.95.173
13 * 184 ms 181 ms google-public-dns-a.google.com [8.8.8.8]

Trace complete.
 

HavocXphere

Honorary Master
Joined
Oct 19, 2007
Messages
31,495
ISP's DNS and googles are both the same.
I assume you mean they give similar results?

Anyway...no offence...but I'm inclined to think this is a router configuration issue.

Eyeballing this thread I'm inclined to say you're running a Telkom D-link 2750U, correct?
 

AdamCrooks

Member
Joined
Jul 4, 2014
Messages
11
They are both the same in terms of their results yeah. I do in fact have the d-link 2750U, any thing specific that i can change which would make an impact?
 

NorthPole

Well-Known Member
Joined
Feb 7, 2013
Messages
394
Not a expert, but if Telkom is making you share a Port at the Exchange, I'm pretty sure that may affect you...
 

AdamCrooks

Member
Joined
Jul 4, 2014
Messages
11
I actually think that may be possible, as not to long ago they had my port mixed with another persons in the area and i wasn't able to sync the line at all.
 

Chevron

Serial breaker of phones
Joined
Oct 2, 2007
Messages
25,904
Hi guys,

For the past year I've had terrible internet, i haven't been able to stream, YouTube or download anything using a browser or the steam client. Although if i use P2P i get perfect speeds of both upload(50Kbps) and download(380kbps). If I download anything using the browser I get speeds of 15kbps.


I have a 150Gb account from AfriHost which is unshapped and a Web africa account. Both of these accounts run at exactly the same speeds and produce the same results. My Telkom line is a 4Mbps and the exchange I'm linked to has the maximum speed of 4mbps.

If i run a speed test my ping and upload are always perfect, ~25ms ping and upload 0.41 Mbps.
Its only the download speed that is between 0.2 Mbps and 0.4 Mbps.
Speedtest

My line attenuation is perfect, its at 9.0dB/5.0dB. My SNR is also good.
I have replaced by router but zero change.
Tried downloading on multiple computers and all get the same results.
The speeds do not change through out the entire day, i get the same speeds at 3 am on a Monday morning.

I have contacted both Afrihost and Telkom, Both say everything is perfect on their side, although not too long ago our land-line stopped working and when it was fixed the DSL line was down for over 2 weeks after that. Telkom came to fix the DSL and said they mixed our port with another persons on the DSLAM or exchange, i'm not to sure.

Do you guys have any clue to what is causing this or any way i can fix it?
Thanks!

Edit tracert
Tracing route to www.google.com [66.8.14.37]
over a maximum of 30 hops:

1 <1 ms <1 ms 1 ms 10.0.0.2
2 18 ms 21 ms 25 ms 105-236-8-193-esr-lo.mtnbusiness.co.za [105.236.
8.193]
3 17 ms 17 ms 31 ms 41.181.221.254
4 32 ms 18 ms 16 ms tb-dca-2.za--qux-c.za.mtnbusiness.net [41.181.19
8.188]
5 17 ms 17 ms 18 ms unc-cpt-1.mtnns.net [196.44.18.8]
6 44 ms 38 ms 44 ms pe-cr-2.za--el-mse-1.za.mtnns.net [196.44.31.66]

7 65 ms 65 ms 37 ms jh-dca-2.za--jh-cr-1.za-a.mtnns.net [41.181.180.
11]
8 * * 40 ms cache.google.com [66.8.14.37]

Trace complete.
Just looking at your thread title I knew you were with Afrihost. I think they new openweb :p
 

Scuderia47

Active Member
Joined
May 11, 2011
Messages
33
I am having pretty much the same issue as OP. I have a 4mbps line, Afrihost 100gb+100gb account and a free Webafrica 1gb account. I also have access to two routers - a Netgear DGN2200v4 and a TrendNet TEW-436BRM. Torrents run at 200kb/s - 300kb/s while HTTP speeds are down the drain at 3kb/s - 15kb/s on both accounts / routers. I have also contacted both Afrihost and Telkom. Afrihost recommended I request a port reset from Telkom as they could see port errors on the account. Telkom then reset my port twice and sent out someone who tested the line and could find no fault.

I have tested with both accounts on both routers and compiled a document of the results here. Also tested with OpenDNS and Google DNS each time with DNS Flush in between, but same results. By the way this suddenly started on Tuesday the 1st of July at round about 18:00. Before that it was pretty much smooth sailing.
 

AdamCrooks

Member
Joined
Jul 4, 2014
Messages
11
Started having the slow speeds at exactly the same time.

Anyways, Telkom came here today, they checked the line and found nothing wrong, but requested a port reset. After the reset was completed speeds were through the roof, 400kb on everything. YouTube buffering, streams etc. But then later in the day Telkom came again and wanted to work in the telephone box in my garden to install a new line for someone in the neighborhood. After they were completed my DSL was down and i called them back before they left. They managed to get my Landline and DSL connected again, but then internet speeds were terrible again, worse than before :mad: Called Telkom and asked for a port reset, zero difference this time around. Getting really fed up with Telkom. One step forward two steps back.
 
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