Pick n Pay's share price plummetted despite an 11.5% year-on-year revenue increase

[mylesillidge]

Why Pick n Pay is getting hammered

Pick n Pay’s interim results revealed an 11.5% year-on-year revenue increase and a higher gross profit margin which helped to grow profits from R348.8 million to R453.3 million.

Many analysts, including Wayne McCurrie from FNB Wealth and Investments, viewed Pick n Pay’s results as good and in line with expectations.

 

[Broes Wyn]

My guess, it'll plummet more. They've been alienating a lot of customers recently with the new "Qualisave" stores.

 

[RonSwanson]

Shoprite FTW. Far better strategy, and it shows in their performance. PnP needs intensive care, I hope that they have a good medical aid.

 

[Broes Wyn]

I don't think they'll survive this new business strategy. The latest CEO and his ideas will break them

 

[Supervan II]

No worries, 'tis but a tad exhausting

 

[CommonSense]

My view as a customer only. Their Smart Shopper was a disaster. You had to go to a kiosk or scratch on your phone to first LOAD your vouchers and then go pick your items and then reap the rewards.
Plenty of times I didn't have time to do that as I had to rush to get things or get home, so when I later checked and saw that I could have saved some more, that just made me mad.

With Checkers on the other hand just give you the rewards as you get to the till. No hassle with a kiosk or having to first load vouchers via a phone.

Not sure if PnP changed that, and I don't really care, I got a deep disliking of that practice. Was a poor implementation of a rewards card. I even e-mailed them to tell them that they should AUTO load the vouchers and that would then be an extra surprise to the customer at the till, but I got some stupid reply from them.

Was there also not a time where they just decided to expire your smart shopper points too. Damn man. I earned those points and then they just disappear because I forgot to use them by YOUR date.

Couple that with the slow checkout queues and I'd rather spend my money at Checkers and avoid the aggravation.

 

[Katelknaap]

The new Checkers stores are simply light years ahead of the Pick n Pay ones. They just look so much more modern and upmarket.

 

[RonSwanson]

My view as a customer only. Their Smart Shopper was a disaster. You had to go to a kiosk or scratch on your phone to first LOAD your vouchers and then go pick your items and then reap the rewards.
Plenty of times I didn't have time to do that as I had to rush to get things or get home, so when I later checked and saw that I could have saved some more, that just made me mad.

With Checkers on the other hand just give you the rewards as you get to the till. No hassle with a kiosk or having to first load vouchers via a phone.

Not sure if PnP changed that, and I don't really care, I got a deep disliking of that practice. Was a poor implementation of a rewards card. I even e-mailed them to tell them that they should AUTO load the vouchers and that would then be an extra surprise to the customer at the till, but I got some stupid reply from them.

Was there also not a time where they just decided to expire your smart shopper points too. Damn man. I earned those points and then they just disappear because I forgot to use them by YOUR date.

Couple that with the slow checkout queues and I'd rather spend my money at Checkers and avoid the aggravation.

By contrast, Shoprite woos customers inside by accepting cash deposits.

And then there's this:

Meet South Africa’s lowest cost bank account | Shoprite Holdings

It’s official: Shoprite's Money Market Account is now a full-fledged, transactional bank account, the first ever offered by a South African retailer – and the lowest cost entry-level bank account on the market.

www.shopriteholdings.co.za

 

[Ragnarök]

Don't go to Pick a Pay anymore since the SASSA payouts , but I am sure they don't miss my 3k a month will all the SASSA spenders

 

[rodmur]

On a recent PnP order they again delivered just half of what I ordered.!!. Unfortunately Checkers do not have online web shopping.I am not going to do a months shopping on a blerry phone!!

 

[TheChamp]

As long as you people are not pulling some underground boycott on PnP.

 

[_TrXtR_]

Same time as the dischem thing