Please do a MyBroadband speed test on Rain

rain_mobile

Rain Representative
Company Rep
Joined
Sep 3, 2019
Messages
588
Hi all,

Overall it is really positive to see some excellent results.

Rain commits to ensuring that we give our clients the greatest value for their buck.

Feel free to DM us if you need any assistance
 

Kevza

Member
Joined
Jun 30, 2020
Messages
10
Using the sim card in a Samsung S9 getting terrible speeds ... I've just canceled my card not even a month..
Ping : 20ms
Download: 0.82Mbps
Upload: 0.49
 

chakniks

Well-Known Member
Joined
Sep 22, 2019
Messages
213
Its sad.
Using the sim card in a Samsung S9 getting terrible speeds ... I've just canceled my card not even a month..
Ping : 20ms
Download: 0.82Mbps
Upload: 0.49
That looks like speeds from band 3.
Generally you want to change your band to 38 or 41, which has way better speeds.
But this is only if you have a tower that supports band 38 or 41.

Band 3 result:
1593522390514.png
Band 41 result:
1593522433892.png
 

SlowInternet

Executive Member
Joined
Oct 11, 2006
Messages
7,118
The speeds are just terrible again today. It doesn't even help to complain because the standard answer is we are looking into it. And yes before it is suggested I rebooted the router several times.

Screenshot - 2020_07_09 , 15_34_00.png

Screenshot - 2020_07_09 , 15_29_00.png
 
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rain_mobile

Rain Representative
Company Rep
Joined
Sep 3, 2019
Messages
588
HI HJ87,

You are correct those speeds are not premium, send me a PM with your account details and I will personally look into to trying to improve this for you.

Thanks
 

rain_mobile

Rain Representative
Company Rep
Joined
Sep 3, 2019
Messages
588
HI Jbaber_01,

I do apologize for the slow speeds but please send me a PM with your account details and I will personally look into trying to improve this for you.

Thanks
 

Tshegorox55

New Member
Joined
Sep 18, 2019
Messages
3
Rain mobile in Pretoria
Ping : 34ms
Download: 1.88Mbps
Upload:0.38Mbps
Router : huawei b612-233
 

Gallodeep

Well-Known Member
Joined
Jun 20, 2015
Messages
141
5G CPE Pro Premium Package (pta central)

tired of this thing, if only i had fiber in my area.
 
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