Pls help!! New router won't connect but old router connects?

[iSteve]

Hi

I was using a Linksys router, never had a problem, and all of a sudden (there hasn't been lightning or anything) I can't connect anymore - the DSL light blinks and won't stay on.

Then I connect the line to my old Billion router and it connects fine.

So i thought ok this Linksys router must be broken.

Then I bought a new D-Link router. It gave me the same problem!! DSL light just blinks.

I took the D-Link router and the Linksys router to my neighbour's house, and they both work!

Please help? What could be the problem?

 

[Joka69]

Have you tried signing in to the router with your ISP Account details?

for linksys router: http://192.168.1.1 in your browser, and for D link 192.168.0.1

 

[shadow_man]

Hi

I was using a Linksys router, never had a problem, and all of a sudden (there hasn't been lightning or anything) I can't connect anymore - the DSL light blinks and won't stay on.

Then I connect the line to my old Billion router and it connects fine.

So i thought ok this Linksys router must be broken.

Then I bought a new D-Link router. It gave me the same problem!! DSL light just blinks.

I switch back to the Billion router and its fine again.

Please help? What could be the problem?

Check that VPI / VCI are set properly on the router.

VPI = 8
VCI = 35

Also check that ENSCAPULATION is set to LLC.

This should solve syncing issues.

J

 

[Tim the Techxpert]

Hi There,
Yes check your settings as jsheed-sa suggests it is likely to be that.

Regards

Tim

 

[iSteve]

I have configured the router with my ISP details, its not even detecting that there is a DSL line, never mind internet connection

Have you tried signing in to the router with your ISP Account details?

for linksys router: http://192.168.1.1 in your browser, and for D link 192.168.0.1

 

[iSteve]

Thanks guys, I check that it is these settings, still the DSL light blinks as if I haven't plugged in my telephone line i.e. when I unplug the telephone line it blinks the same way.

 

[iSteve]

I took these 2 routers to my neighbour's house and they both work perfectly - this rules out fault with router or settings.

So this means my line can't take these routers? How's that possible? How do I explain this to Telkom????????????

 

[Jola]

I have had a similar issue with some new routers, old modem works !

 

[iSteve]

Its not even new, I've been using the Linksys router for 2 years, it just stopped working with the line all of a sudden!

I have had a similar issue with some new routers, old modem works !

 

[biometrics]

Its not even new, I've been using the Linksys router for 2 years, it just stopped working with the line all of a sudden!

Your line quality must have dropped below a threshold these Linksys modems can't handle.

 

[Kawak]

Try using the phone cable that came with your new dlink modem. I've had a dlink a while back that uses different pins to normal phone devices.

 

[iSteve]

Your line quality must have dropped below a threshold these Linksys modems can't handle.

How do I explain that to Telkom? I phoned them several times, I went over to a Telkom branch too, explained this a few times and they say that the line is working, and they refuse to send a technician over.

 

[FNfal]

Pm the telkom rep tomorrow
http://mybroadband.co.za/vb/member.php/258937-TelkomZA