Port to telkom mobile - How do i go about it

wez1007

Senior Member
Joined
Oct 31, 2012
Messages
912
So i have no Telkom Shops around my area and i did read somewhere you have to do it in store... is there really no other way to go about porting to TM? :(

Could i not send an sms from the number i want to port from or something?:confused: The telkom site doesn't say much..
 

RichardG

Honorary Master
Joined
Apr 6, 2005
Messages
11,697
I am sure the representative is willing to help you! Do you have scan to email facilities if you do surely the rep can help you if she has proof of residence etc.
 

wez1007

Senior Member
Joined
Oct 31, 2012
Messages
912
Why is proof of residence necessary if both the sim i want to port to and the sim with the number i have now are both ricca'd?

Ill contact the TM rep quick
 

Telkom

Expert Member
Company Rep
Joined
Jun 2, 2011
Messages
2,246
So i have no Telkom Shops around my area and i did read somewhere you have to do it in store... is there really no other way to go about porting to TM? :(

Could i not send an sms from the number i want to port from or something?:confused: The telkom site doesn't say much..



Hi wez1007

You can only Port your number by visiting the nearest Telkom Mobile store, as the number needs to be RICA registered on your name.

You must have your ID Book and Proof of Residence for RICA purposes.

Click on the below link to check the nearest Telkom Mobile store.

http://www.telkommobile.co.za/stores/


Regards
Telkom Mobile
 

wez1007

Senior Member
Joined
Oct 31, 2012
Messages
912
Hi wez1007

You can only Port your number by visiting the nearest Telkom Mobile store, as the number needs to be RICA registered on your name.

You must have your ID Book and Proof of Residence for RICA purposes.

Click on the below link to check the nearest Telkom Mobile store.

http://www.telkommobile.co.za/stores/


Regards
Telkom Mobile

And how come other networks just let you do it over the phone ?

I would have gone into my nearest store if i could... but 80Km isn't very close and nor do i want to hop into a car and drive there just to change to TM.

Is there really no other way i can go about doing this?

Both Sims are RICAd
 

Mo0s

Well-Known Member
Joined
Jun 19, 2012
Messages
372
Hi wez1007

You can only Port your number by visiting the nearest Telkom Mobile store, as the number needs to be RICA registered on your name.

You must have your ID Book and Proof of Residence for RICA purposes.

Click on the below link to check the nearest Telkom Mobile store.

http://www.telkommobile.co.za/stores/


Regards
Telkom Mobile

What if I come with a sim card already RICAd? Will they do the port then?
 

Park@82

Honorary Master
Joined
Jun 6, 2008
Messages
13,404
Ported my 2nd nr to Telkom today. They sent a code via Sms to the old sim, enter it on their system and tell you to wait a couple of hours. No proof of residence was needed, only id or drivers...
 
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Telkom

Expert Member
Company Rep
Joined
Jun 2, 2011
Messages
2,246
Hi Mo0s

When porting in the Store Assistance will provide you with a new Telkom Mobile SIM card.

Regards
Telkom Mobile Social Media


What if I come with a sim card already RICAd? Will they do the port then?
 

cavedog

Honorary Master
Joined
Oct 19, 2007
Messages
22,661
What if I come with a sim card already RICAd? Will they do the port then?

It is actually possible.... I did it. Bought a prepaid internet staterpack for R49 @ Edgars and Telkom Mobile rep helped me with the port when the store was unable to.
 
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