Ported to Telkom now Vodacom Users cannot reach me and don't receive SBSA sms's

[jimpot]

I have recently moved from Vodacom contract to Vodacom prepaid and now to Telkom contract.Since the move to Telkom Vodacom users cannot reach me,they get number does not exist although when I call them back they can see my number.Also not getting sms's from ABSA on login or transactions.What is the problem and how can it be fixed

 

[Dlamaqhinga]

Call Telkom 180, maybe the porting was not done properly.

 

[RichardG]

Call Telkom 180, maybe the porting was not done properly.

Like he said. Ask for the Porting Department that way they can check if the routing table is correct

 

[jimpot]

Still not Ported

I have called the number two days in a row.Reported the problem,contacted them through Facebook and Twitter and both said they will report the problem and come back to me and this morning the problem persist and nobody has come back to me.

Any other suggestions?

 

[Noah]

Sitting in the same boat.

 

[jimpot]

Sitting in the same boat.

Keep on calling the Porting Department....mine got sorted out after 5 days

 

[ginggs]

Sitting in the same boat.

Has it stopped raining yet?

 

[Noah]

Has it stopped raining yet?

Everyday I read the news it pours a little more.

 

[Telkom]

Sitting in the same boat.

Hi Noah,

We acknowledge your query & apologize for the inconvenience caused.

Please PM us the affected number & contact number for further assistance.

It will be our pleasur to assist you.

Kind regards
William
Telkom Social Media Team