Porting prepaid number from Vodacom to MTN

[Blubiree]

Hi all

At the start of the year I ported two numbers from vodacom to MTN - it was relatively hassle free and it's been working fine ever since. For the past few weeks I've been trying to port a third number, but I haven't been able to get anywhere.

I follow the instructions on the MTN site (here and here), but never get the SMS confirmation from vodacom that the port request has been received. MTN tell me it's Vodacom's fault, and vice versa.

Is there a specific number I can call to find out what the problem is (or why the number isn't being released).

Any advice would be appreciated!

 

[cobusv]

Had the same problem, eventually just dug around and got hold of the numbers for each of the networks porting departments. not the call centres but the people handling ports. got them on a conference call and we managed to get it sorted. my bet is vodacom is not releasing the port, they recently introduced a new system and since then everything vodacom has been a nightmare! Good luck man!