Porting to Cell C - rica problem

Leno

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May 15, 2005
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I am trying to port from MTN to Cell C (prepaid)

- Bought a new Cell C sim card at pic n pay, they did the RICA thing

- SMSed the RICA serial of the new sim to 084 767 8287
(BTW that number is for some reason registered on iMessage lol so had to manually change it to SMS)

Got a SMS back that I must RICA the CellC sim card first? I have done this

Is there any way to check if it has been RICAed - as far as I can tell you must not plug the new sim in before the port process is done
 

Leno

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May 15, 2005
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Plugged the cell c sim in (as if pic n pay stuffed up the RICA then I have to go back anyway)

Now I got a SMS and robot phone call on my MTN number saying a port has been requested
SMS takes 45 mins to expire it looks like

Will update on what happens
 

dunkyd

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Mar 5, 2009
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Punishment for going from No 1 to a bankrupt useless bunch of arseholes.
 

Leno

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Punishment for going from No 1 to a bankrupt useless bunch of arseholes.
CellC only one offering prepaid eSim and wifi calling on iphone?

I went to prepaid on MTN from contract few years ago as they were the useless ones, allowing fraudulent sim swaps on my number, suspending my account for non payment while on debit order which went through fine

AFAIK CellC prepiad now roam on mtn anyway so I dont see the issue
 

Cell_C

Cell C Representative
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Sep 7, 2010
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I am trying to port from MTN to Cell C (prepaid)

- Bought a new Cell C sim card at pic n pay, they did the RICA thing

- SMSed the RICA serial of the new sim to 084 767 8287
(BTW that number is for some reason registered on iMessage lol so had to manually change it to SMS)

Got a SMS back that I must RICA the CellC sim card first? I have done this

Is there any way to check if it has been RICAed - as far as I can tell you must not plug the new sim in before the port process is done
Hi Leno

Thank you for considering us.

Please PM us your Cell C Rica serial number as well as the number in question.

^NT
 

Leno

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May 15, 2005
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Thanks for the help, number has been ported this evening :)
 

Cell_C

Cell C Representative
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Sep 7, 2010
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Hi there

It's an absolute pleasure and welcome to the family :).

^SM
 

plutobirds

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May 21, 2020
Messages
21
I am trying to port from Vodacom prepaid to Cell C prepaid and have experienced the same thing. After I inserted the new Cell C SIM immediately got an SMS on my Vodacom SIM saying "Thank you for your request to port to Cell C". I got an SMS on the Cell C SIM with a new number. Now I'm wondering what is going to happen tonight when the port goes through? Will my Voda number start to work on the Cell C sim or will it be in limbo?
 

Cell_C

Cell C Representative
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Sep 7, 2010
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I am trying to port from Vodacom prepaid to Cell C prepaid and have experienced the same thing. After I inserted the new Cell C SIM immediately got an SMS on my Vodacom SIM saying "Thank you for your request to port to Cell C". I got an SMS on the Cell C SIM with a new number. Now I'm wondering what is going to happen tonight when the port goes through? Will my Voda number start to work on the Cell C sim or will it be in limbo?
Hi plutobirds

Please send us a PM with the number you are looking to port and the RICA serial number of the new Cell C SIM card so we can investigate and help.

^NZ
 

Leno

Expert Member
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Just realized today that my iMessage wasn't active, is stuck on verifying

Has anyone used iMessage on a ported number, any extra things I need to do?
 

Antonette33

New Member
Joined
Oct 3, 2021
Messages
3
Hi Leno

Thank you for considering us.

Please PM us your Cell C Rica serial number as well as the number in question.

^NT
Good day, I have the same problem,

Bought my new Cell C Sim at PEP, when I sms my serial to port, it says RICA not done. So went went back to PEP...system shows serial RICA bit porting number. Sms the serial again but not receiving the 2 confirmation sms's please help this is so frustrating.
 

Cell_C

Cell C Representative
Company Rep
Joined
Sep 7, 2010
Messages
3,601
Good day, I have the same problem,

Bought my new Cell C Sim at PEP, when I sms my serial to port, it says RICA not done. So went went back to PEP...system shows serial RICA bit porting number. Sms the serial again but not receiving the 2 confirmation sms's please help this is so frustrating.
Hi there

Please PM us your email address so that we can send you the porting form.

^MP
 

Antonette33

New Member
Joined
Oct 3, 2021
Messages
3
Good day, same have been sent please can we have this sorted as soon as possible
 
Last edited:

Anthro

Expert Member
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Jun 13, 2006
Messages
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@Antonette33 when you hold your mouse over @Cell_C name there is a "Private Message" option, this is used to send messages kind of like an eMail to their inbox where your information is no publicly shown.
1633329335873.png
 

elriconess

Senior Member
Joined
Aug 13, 2010
Messages
676
You must insert the new rica'd number to get a number and then the port will go through. I think it's an error on Cell C side. But I've ported two numbers like that already.
 

plutobirds

Member
Joined
May 21, 2020
Messages
21
You must insert the new rica'd number to get a number and then the port will go through. I think it's an error on Cell C side. But I've ported two numbers like that already.
I've successfully ported six numbers like this. It's the easiest way around this issue.
 
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