Potential GPRS connection problems

vodacom3g

Vodacom Representative
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Jan 14, 2005
Messages
12,065
Just a heads up that there might be problems connecting to the GPRS network. Being addressed at the moment.
 

grubsner

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Feb 21, 2005
Messages
375
Thanks Vodacom3G,

The GPRS network has been very dodgy since last night around 20h00. The two GPRS modules I have in the field had difficulties to stay connected. I also found a very interesting thing:
The one module connected with IP 196.207.45.253 and disconnected and then reconnected with IP 196.207.45.254. The module then lost sync with my server but remained connected to the GPRS network but no data throughput. I had to hard reset the module to reconnect.

The IP's are the NAT IP's on internet APN.

The GPRS data throughput in the Vaal Traingle has been very slow lately. I'm shifting small amounts of data but the data speeds are evident.

Thanks for the heads up ;)
 

MeercatMilker

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Joined
Feb 24, 2006
Messages
186
grubsner said:
The GPRS data throughput in the Vaal Traingle has been very slow lately. I'm shifting small amounts of data but the data speeds are evident.

Yes, it also happens to me in Vanderbijlpark.
 

Skeptik

Banned
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Nov 5, 2005
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This has been happening for a few weeks now. I've swapped over to MTN to test - and their's is 101% more reliable, although a little slower. MTN also does not disconnect automatically AND does not just grind to a halt unexpectedly.

Oh and did I mention that MTN is 1/2 Vodacom's price on their data bundles?
 

MrGray

Executive Member
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Aug 2, 2004
Messages
9,391
The GPRS network has been dodgy for months. We have been struggling with numerous pilot GPRS sites for a long time, and Vodacom has been a disaster for us and our clients who are not happy.

We are now switching to every site (at our expense) to MTN as it seems their GPRS is much more reliable and they now even have publicly routable IP addresses available (which Vodacom has been promising but not delivering for months).

Our remote GPRS/EDGE sites will potentially number in the many thousands.
 

Gunny

Expert Member
Joined
Jan 13, 2006
Messages
2,148
I have a few G Pads in the field that primarily connect to Voda GPRS and they seem pretty stable. I must see if I can get a log of how many times they switch to MTN over a month would be interesting.
 

Skeptik

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Nov 5, 2005
Messages
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Vodacom customer service has been taking the attitude that somehow it's my fault and they don't know of any cell or network problems. That's pretty sh*tty behaviour - I was blaming my hardware, reinstalling software and wasting my time and it's Vodacom to blame all along ... AAAAAAAAAAAhhhh!
 

Bugzee

Active Member
Joined
Jun 14, 2006
Messages
78
If there are connex problems with GPRS would that mean HSDPA is also affected

If there are connex problems with GPRS would that mean HSDPA is also affected
 
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grubsner

Well-Known Member
Joined
Feb 21, 2005
Messages
375
I was forced to switch my field GPRS units to MTN this morning. The Vodacom GPRS reconnects every 5 minutes causing loss of data and also the previously mentioned good connection with no data throughput forcing me to manually reset the GPRS module.

I'll keep an eye on the Vodacom GPRS reliability.
 

doo.much

New Member
Joined
Mar 10, 2005
Messages
2
Empathy

Skeptik said:
I was blaming my hardware, reinstalling software and wasting my time and it's Vodacom to blame all along ... AAAAAAAAAAAhhhh!

I feel your pain. Just got my hw6515 back from a screen replacement. Dodgy GPRS made me think the device is at fault.
Vodacom assured me all OK their side. Reinstalled everything three times and ...
 

Bugzee

Active Member
Joined
Jun 14, 2006
Messages
78
The GPRS/HSDPA/3G is only up now from being down at approx 11H00 this morning.

These problums occur now almost on a daily basis. Can the problem not be resolved once and for all
 
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