Powerbite shutting down - customers stuck without their goods or refunds

Synaesthesia

Executive Member
Joined
Feb 1, 2007
Messages
5,636
Shameful. I had a pretty bad experience with them when the wiped my Mac, bit of a misunderstanding. I thought they were a strange little operation. Hope people get their money back.
 

TofuMofu

Honorary Master
Joined
Aug 11, 2008
Messages
10,585
Strange, we bought a as new Samsung S20+ from them and received great service. Looked like they were doing well.
 

TimTDP

Expert Member
Joined
Feb 23, 2007
Messages
1,134
I was lucky. I paid for the defective product I received by credit card.
I sent all correspondence from Powerbite stating that they would not refund me to my bank, and they reversed the transaction. So I got my money back
 

TimTDP

Expert Member
Joined
Feb 23, 2007
Messages
1,134
I also complained to the National Consumer Commission
They simply said that they could / would do nothing because Powerbite had gone into business rescue
 

heartbroken

Expert Member
Joined
Apr 2, 2010
Messages
2,791
Had a terrible experience with them last year, eventually had to get VISA involved to reverse the transaction on my credit card due to non-delivery. Took 2 months to resolve and get my ±20k back.
 

acidrain

Executive Member
Joined
Jan 7, 2007
Messages
5,618
Looking at their FB page I find it very dodgy that on 12 Aug they advertising items for sales, and not 24hrs later... "Sorry we are closing" not to mention their closing post indicates they went into business rescue on the 11th.
 
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