Prepaid meter update deadline won't be extended

Daniel Puchert

Daniel Puchert

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Eskom prepaid meter warning

Eskom has warned that the 24 November 2024 deadline for updating prepaid electricity meters will not be extended, adding that they will be rendered inoperable if not updated by that date.

As of 17 October 2024, roughly 4.2 million Eskom direct customers had updated their meters, leaving 2.2 million outstanding, while nearly 400,000 municipal customers still need to apply the update.
 
"leaving 2.2 million outstanding, while nearly 400,000 municipal customers still need to apply the update."

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That will get rid of the last chance of load-shedding once and for all
 
No doubt a bunch of those people have no clue they need to even do anything. Eskom's and Muni's support lines will be jammed. I think I'ma plan an off-grid day (or even week).
 
People are complaining they're not getting the tokens.
 
Going through various portals and sites and can't actually see where to get these KRN tokens from ? Anyone got any idea's ? They literature just mentions to get them from your vendor....
 
Cube3 said:
Going through various portals and sites and can't actually see where to get these KRN tokens from ? Anyone got any idea's ? They literature just mentions to get them from your vendor....
Click to expand...
That is the stupid part, what's hard about put your prepaid meter on the Eskom portal, providing your contact and them sending you the KRN?

I was fortunate enough to have a problem much earlier where the token wasn't accepted and Eskom gave me the KRN token.
 
It will be extended like every other deadline in this country
 
Daniel Puchert said:
Eskom has warned that the 24 November 2024 deadline for updating prepaid electricity meters will not be extended, adding that they will be rendered inoperable if not updated by that date.
Click to expand...
Horseshit. How about you report correctly and cut out the hyperbole and click-bait?
After this deadline, meters will no longer accept electricity tokens unless they are updated to Key Revision Number (KRN) 2.
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Big difference between being inoperable and not accepting new tokens.
 
TheChamp said:
That is the stupid part, what's hard about put your prepaid meter on the Eskom portal, providing your contact and them sending you the KRN?

I was fortunate enough to have a problem much earlier where the token wasn't accepted and Eskom gave me the KRN token.
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Tried that now via their Alfred bot and it says my prepaid number isn't valid o_O.
 
TheChamp said:
That is the stupid part, what's hard about put your prepaid meter on the Eskom portal, providing your contact and them sending you the KRN?

I was fortunate enough to have a problem much earlier where the token wasn't accepted and Eskom gave me the KRN token.
Click to expand...
As far as I recall the additional KCT should be issued by the vendor automatically.

i.e. next time you buy you get the additional tokens to input (BEFORE you try the credit token)
 
Cube3 said:
Going through various portals and sites and can't actually see where to get these KRN tokens from ? Anyone got any idea's ? They literature just mentions to get them from your vendor....
Click to expand...

I had to phone to get mine. I got nowhere with the online portals but that was a few months ago already.
 
Just to be 100% sure that this isn't some double up update/recode thing...

I received extra codes with a prepaid purchase months and months ago. It happened automatically. I just bought one day, and there the extra codes were. I called the muni (CT) about it, and they explained what to do step by step.

So... Am I done, or am I not done? And if I'm done - Where do people who are not recoded yet buy their prepaid electricity from? And why didn't they get the codes like that?
 
Iwojima said:
As far as I recall the additional KCT should be issued by the vendor automatically.

i.e. next time you buy you get the additional tokens to input (BEFORE you try the credit token)
Click to expand...
Yeah, what I am saying is that I don't see the point of all that, Eskom is the custodian of the meters and can simply provide you with the recoding numbers instead of waiting for it to come with your token.

Early on before this became fashionable, I bought electricity online, got a whole lot of tokens and didn't know what to do with those, tried putting them in thinking maybe it was indigent units since the meter was for my parents, it didn't work, finally gave up and used a different app, got a normal token and put it in, and the units went in.

Months later the meter could not accept the tokens, ended up calling Eskom, they went on to give me a whole number of tokens to put in asking me to tell them what was happening on the LCD, after we were done they were kind enough to load all the units I bough previously, later learnt that we were doing the recoding.
 
Iwojima said:
As far as I recall the additional KCT should be issued by the vendor automatically.

i.e. next time you buy you get the additional tokens to input (BEFORE you try the credit token)
Click to expand...
It isn't happening. People are waiting for the tokens but not getting them. I don't know why they couldn't just issue them for everyone and put them on municipal accounts and such.
 
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