Sign up with GoogleBeyondTrust is looking for a highly motivated, experienced, technical individual to join the Professional Services Engineering team, initially based in Abu Dhabi, United Arab Emirates. As a member of the Professional Services Engineering team, you will be responsible for the following.
Essential Functions:
• Primarily based on customer site, the Professional Services Engineer will be required to develop and maintain our portfolio of products deployed within the customer’s environment.
• Gain thorough understanding of customer’s network, information and security systems
• Design and architect a best fit solution to meet customer’s business goals
• Manage customer communication and expectations
• Provide all manners of post-sales support including installation, configuration and product training, both remote and onsite.
• Provide troubleshooting and de-bugging during the engagement. Assist with post sales technical questions and concerns.
• At close of engagement, provide a formal hand off to Technical Support
• Escalate necessary bugs to Engineering for resolution
• Escalate necessary enhancement requests to Product Management for resolution
• Assist the sales team with technical questions/issues
• Provide Partner training and onboarding on occasion.
Education/Training/Experience:
• Bachelor’s Degree in Computer Science or equivalent technical training or experience
• In depth knowledge of networking Windows OS, Unix, Linux a must
• In depth Knowledge of Protocols, Ports and Windows permissions a must
• Strong working knowledge of Active Directory and Group Policy is a must
• Strong knowledge of MS SQL Server a must
• Knowledge of Firewall, IDS, IPS, Ant virus, Vulnerability Assessment a must
• Knowledge of Microsoft Windows workstation and server OS and UNIX/Linux OS
• Knowledge of Virtualization\Cloud suites such as VMware ESX, Azure, and AWS
• Knowledge of LAN, WAN, routers, switches, proxy servers
• Knowledge of World Wide Web environments and tools XML, ASP. Etc.
• Experience with Password Vaulting, Privilege Management, Vulnerability Assessment a plus
• Working knowledge of Regulatory Compliance standards including PCI, SOX, HIPPA, GLBA , ISO is preferred
• Knowledge of troubleshooting tools like Sysinternals
• Web Application security experience a plus
• Scripting experience a plus
Skills/Abilities:
• Strong dedication to customer care
• Strong team interaction skills
• Excellent communication skills – able to clearly communicate with customers both verbally and written
• Ability to understand and analyze customer technical needs
• Ability to participate, contribute and interact with Pre Sales Technical Engineers, Product Management, Development, Technical Support and Sales teams
• Must have good initiative and assertiveness
• Travel throughout the Middle East may be required.
About BeyondTrust:
BeyondTrust is a global cyber security company dedicated to proactively eliminating data breaches from insider privilege abuse and external hacking attacks. Corporate and government organizations rely on BeyondTrust solutions to shrink attack surfaces and identify imminent threats.
The company's integrated risk intelligence platform presents a unique competitive advantage in its ability to reveal critical risks hidden within volumes of user and system data. This unifies IT and Security departments, empowering them with the information and control they need to jointly prevent breaches, maintain compliance, and ensure business continuity.
BeyondTrust's Privileged Account Management and Vulnerability Management solutions are trusted by over 4,000 customers worldwide, including over half of the Fortune 100.
For more information on BeyondTrust, please visit: www.beyondtrust.com
Salary: Tax free salary +-$3500 - $4500 depending on experience with health insurance, annual flight home yearly and the normal expat benefits as per UAE law.
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NB: We require all candidates to complete the online assessment, which will capture the required information and allow us to contact you:
https://beyondtrustuae.typeform.com/to/DCbemT
********************************************************************
Essential Functions:
• Primarily based on customer site, the Professional Services Engineer will be required to develop and maintain our portfolio of products deployed within the customer’s environment.
• Gain thorough understanding of customer’s network, information and security systems
• Design and architect a best fit solution to meet customer’s business goals
• Manage customer communication and expectations
• Provide all manners of post-sales support including installation, configuration and product training, both remote and onsite.
• Provide troubleshooting and de-bugging during the engagement. Assist with post sales technical questions and concerns.
• At close of engagement, provide a formal hand off to Technical Support
• Escalate necessary bugs to Engineering for resolution
• Escalate necessary enhancement requests to Product Management for resolution
• Assist the sales team with technical questions/issues
• Provide Partner training and onboarding on occasion.
Education/Training/Experience:
• Bachelor’s Degree in Computer Science or equivalent technical training or experience
• In depth knowledge of networking Windows OS, Unix, Linux a must
• In depth Knowledge of Protocols, Ports and Windows permissions a must
• Strong working knowledge of Active Directory and Group Policy is a must
• Strong knowledge of MS SQL Server a must
• Knowledge of Firewall, IDS, IPS, Ant virus, Vulnerability Assessment a must
• Knowledge of Microsoft Windows workstation and server OS and UNIX/Linux OS
• Knowledge of Virtualization\Cloud suites such as VMware ESX, Azure, and AWS
• Knowledge of LAN, WAN, routers, switches, proxy servers
• Knowledge of World Wide Web environments and tools XML, ASP. Etc.
• Experience with Password Vaulting, Privilege Management, Vulnerability Assessment a plus
• Working knowledge of Regulatory Compliance standards including PCI, SOX, HIPPA, GLBA , ISO is preferred
• Knowledge of troubleshooting tools like Sysinternals
• Web Application security experience a plus
• Scripting experience a plus
Skills/Abilities:
• Strong dedication to customer care
• Strong team interaction skills
• Excellent communication skills – able to clearly communicate with customers both verbally and written
• Ability to understand and analyze customer technical needs
• Ability to participate, contribute and interact with Pre Sales Technical Engineers, Product Management, Development, Technical Support and Sales teams
• Must have good initiative and assertiveness
• Travel throughout the Middle East may be required.
About BeyondTrust:
BeyondTrust is a global cyber security company dedicated to proactively eliminating data breaches from insider privilege abuse and external hacking attacks. Corporate and government organizations rely on BeyondTrust solutions to shrink attack surfaces and identify imminent threats.
The company's integrated risk intelligence platform presents a unique competitive advantage in its ability to reveal critical risks hidden within volumes of user and system data. This unifies IT and Security departments, empowering them with the information and control they need to jointly prevent breaches, maintain compliance, and ensure business continuity.
BeyondTrust's Privileged Account Management and Vulnerability Management solutions are trusted by over 4,000 customers worldwide, including over half of the Fortune 100.
For more information on BeyondTrust, please visit: www.beyondtrust.com
Salary: Tax free salary +-$3500 - $4500 depending on experience with health insurance, annual flight home yearly and the normal expat benefits as per UAE law.
********************************************************************
NB: We require all candidates to complete the online assessment, which will capture the required information and allow us to contact you:
https://beyondtrustuae.typeform.com/to/DCbemT
********************************************************************
