Hello,
I purchased a Chevy Spark 1.2 LS (2016) from a Chevy dealership towards the end of December at 35000kms. This is the very first car that I purchased and it was financed through the dealership. It was purchased in such a hurry - I only went for a "test drive" the car but the salesperson was so pushy that I took the car without even giving it a proper look over.
To date, I have not received my spare keys nor my service book. I have been following up numerous times and it's just excuses after excuses and I am seriously tired of this.
I recently needed to take my car to a panel beater to install a new rear light and the panel beater pointed out that the section below the front passenger door is completely different to the drivers side and this is an indication of it having been in an accident and that they did not use original parts. I never noticed it before because I never knew what to look out for but after he pointed this out I could see it. I ran a report on the vin number but no accidents were reported.
The dealership did not disclose this to me and they've only said that they've replaced the Tyres, windscreen wipers and minor cosmetic damages (scratches).
I wanted to know what my options are with this? How should I go about this? I read online that according to the CPA I have 6 months to return it but i'm not sure what I should do.
I purchased a Chevy Spark 1.2 LS (2016) from a Chevy dealership towards the end of December at 35000kms. This is the very first car that I purchased and it was financed through the dealership. It was purchased in such a hurry - I only went for a "test drive" the car but the salesperson was so pushy that I took the car without even giving it a proper look over.
To date, I have not received my spare keys nor my service book. I have been following up numerous times and it's just excuses after excuses and I am seriously tired of this.
I recently needed to take my car to a panel beater to install a new rear light and the panel beater pointed out that the section below the front passenger door is completely different to the drivers side and this is an indication of it having been in an accident and that they did not use original parts. I never noticed it before because I never knew what to look out for but after he pointed this out I could see it. I ran a report on the vin number but no accidents were reported.
The dealership did not disclose this to me and they've only said that they've replaced the Tyres, windscreen wipers and minor cosmetic damages (scratches).
I wanted to know what my options are with this? How should I go about this? I read online that according to the CPA I have 6 months to return it but i'm not sure what I should do.
