- May 11, 2011
I would have said nothing or sent the prospective tenant the landlord's phone number.
Then you would have failed at being an estate agent.
''Sorry, the apartment is no longer available'' - You are doing what the landlord asked you to do, fish out an unwanted tenant. You retain the landlord as a client as well.
''Can I show you another apartment?" - You show the prospective tenant that you are willing and ready to offer your service and quickly move them on from an unsavoury discussion.
You now have two potential deals to close; find the ''right'' client for the landlord and help the other person find a place.