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Rain 7 days and not able to connect to the internet. Support sucks balls
- Thread starter ngoni615
- Start date
Scorpion101
Well-Known Member
- Joined
- Dec 8, 2013
- Messages
- 222
After reading the above voice script I honestly think that the call center agents are limited to what they can and cannot fix. In Rain’s defense mobile network spectrum is limited and currently their main focus is their 5G network. If one has to lay blame it would be the prolonged procrastinations of government when it comes to handing out spectrum. I believe they will be launching 5G in kzn in the new year and I honestly know how you feel. I will spend money on a network that is willing to invest in their infrastructure. What you going through is exactly the nonsense I went through with Telkom. I have since cancelled their services and moved on. In the interim I think it’s best you move to a network that has coverage in your area. Rain is launching 5G aggressively and you most probably will be covered soon.
But that's the thing. I stay close to the towers and I used to get 4 solid bars of signal and around 60 mega download but now can barely get a signal bro. I like about several hundred meters from their towers only last week i was getting 4bar signal . My area definitly has great coverage dnt know what's going on. They trying to pin it to the loadshedding but i doubt
I am very pleased to have finally made the switch from Rain Fixed LTE to Afrihost Pure LTE. Speeds and stabililty seem much better than I was getting on Rain or Telkom. If things stay like this I doubt that I would consider using Rain again.
How much are you paying on afrihost
@ngoni615: I am currently on the 30+30GB Pure LTE package for R199 but I might upgrade to the 60+60GB package for R349. I just chose the cheapest package to evaluate the performance.
If I need to download large amounts of data I still have the 450GB nightsurfer bundle for R59pm on Mo'Nice on one of my Telkom SIMs. Telkom also has a 100GB nightsurfer option for R149.
If I need to download large amounts of data I still have the 450GB nightsurfer bundle for R59pm on Mo'Nice on one of my Telkom SIMs. Telkom also has a 100GB nightsurfer option for R149.
I think when i get cash i might opt for the 30+30gb package and how is it that you still have the 450gb nightsurfer? do you have two? lol the nightsurf more nice package i only have is 7gb which is nothing
My gf she aiyt not a bitch as such lol i was the one talking to the rain support she does not talk much but me i can not be having such considering i am paying for it lol
He he, unfortunately I only have the one SIM with the nightsurfer package! I have been using the nightsurfer on that SIM every few months from when they first launched the product which might be why I still have it. I have not seen it listed under Mo'Nice on any of my newer SIMs. If you buy the regular nightsurfer bundle for R149 maybe you qualify for the cheaper deal on Mo'Nice after several months?
It is possible that your Rain service improves again after a few days or weeks. That did happen to me several times before. Recently it started getting worse and worse until I had had enough and I switched to the Pure LTE from MTN.
It might take a week for your SIM to arrive from Afrihost. I'm not sure whether they will be closing over the Christmas period so you may need to order the SIM card quite soon if you want it before Christmas.
dude i mentioned earlier that it started only this week. i had 4 bar signals and get 60mbps download earlier and then it started only this week. I actually live near the tower about 400 to 600 meters from the tower.
alright thanks bud. really appreciate it. Do the debit or you pay manually? after the fiasco i went through with telkom adsl i am very careful and wary about the companies i put on my debit list lol
@ngoni615: I already had an account with Afrihost as I was paying for my Rain Fixed LTE service from them via Debit Order so I just cancelled the Rain service and ordered the new one.
It's very expensive to use prepaid Internet if your Rain service doesn't come back soon. I bought a 10+10GB LTE bundle from Telkom for R149 while I was waiting for my SIM from Afrihost and it cost nearly as much as the 30+30GB Pure LTE from Afrihost. Most of the Mo'Nice deals are also around R12~R16/GB. In hindsight I should have ordered the SIM earlier but I was waiting for the Black Friday Specials which turned out to be very poor!
It's very expensive to use prepaid Internet if your Rain service doesn't come back soon. I bought a 10+10GB LTE bundle from Telkom for R149 while I was waiting for my SIM from Afrihost and it cost nearly as much as the 30+30GB Pure LTE from Afrihost. Most of the Mo'Nice deals are also around R12~R16/GB. In hindsight I should have ordered the SIM earlier but I was waiting for the Black Friday Specials which turned out to be very poor!
Grouter
Executive Member
- Joined
- Sep 7, 2007
- Messages
- 5,666
No-one holding a gun to your head, just leave.
Being rude to people is a big no-no in my book. (We've had this conversation before IIRC ngoni615).
Also, I'd remove those screenshot links from your chat. The stuff people can piece together about you from there is...well, I'll let you find that out.
Being rude to people is a big no-no in my book. (We've had this conversation before IIRC ngoni615).
Also, I'd remove those screenshot links from your chat. The stuff people can piece together about you from there is...well, I'll let you find that out.
nice will consider going that route thanks bud.
will keep that in mind
oh well it was good while it lasted lol so apparently my tower is down. Don;t know how long they will take to fix it