Rain Down??

[Went_For_Beer]

Hi Guys

I cant be the only one seeing this. I have roughly 20 Rain sims and not a single one is connecting to the network. Spoke to Axxess and this is what they say

"The issue has not yet been confirmed ny RAIN therefor no ETA has been provided as yet. We too are awaiting feedback. "

So they have acknowledged that there is a issue

Anyone else having issues?


"Thank you I noted the username and have sent it to management along with all the other affected services. We will be adding a notice to the noticeboard once the issue has been confirmed. Apologies for the inconvenience caused. "

 

[SlowInternet]

Mine also not working

 

[Conack]

Confirmed with Rain, huge outage.

Also:
https://downdetector.co.za/status/rain


Edit: Seems to come and go.

 

[Polymathic]

Going well for me

 

[ArmatageShanks]

Yes, generally it rains down.

 

[jpbotha1963]

Trusting you are well and apologies for the inconvenience caused.

All Rain clients are experiencing disconnection issues on the Rain network.

Our Teams are looking into this matter urgently and will notify you as soon as the matter is resolved.

We apologize for any inconvenience that this has caused.

Hope you have a great day further.

Kind Regards


Afrihost.com

 

[jpbotha1963]

same problem here - both my connections are down - Afrihost notified - problem on RAIN side

 

[Jet-Fighter7700]

seems to be working for me.

 

[Went_For_Beer]

Spoke to Rain Customer support, and they say we are all talking Bs. NO ISSUES ON RAIN ACCORDING TO THEM

 

[werny]

 

[J_Stall]

all lies have been struggling since this morning

 

[MirageF1]

My AH fixed LTE was down until about 9.30am... not sure how long it had been down for

 

[Kaptein Steyn]

Rain works very well if it wasn't for the continuous connection drops every few minutes or sometimes seconds. @rain_mobile how can I get this sorted out? Lots of people working from home and we need a stable connection.

 

[powermzii]

Rain works very well if it wasn't for the continuous connection drops every few minutes or sometimes seconds. @rain_mobile how can I get this sorted out? Lots of people working from home and we need a stable connection.

Are you on 4G or 5G? If on 5G then some guys have had better stability by locking the 5G signal and selecting n78 as the band

 

[Kaptein Steyn]

Are you on 4G or 5G? If on 5G then some guys have had better stability by locking the 5G signal and selecting n78 as the band

I am on 5G. I did see you can lock it but not sure about all the settings involved. Maybe will look into it a bit more.

I saw now you can change it to n78, then it does some form of search, but can't see the progress. Will have to see what happens I guess.

 

[powermzii]

I am on 5G. I did see you can lock it but not sure about all the settings involved. Maybe will look into it a bit more.

I saw now you can change it to n78, then it does some form of search, but can't see the progress. Will have to see what happens I guess.

So i locked mine and for some reason it doesn't stay selected after i click Apply but it definitely did something as my speeds improved. You can leave the other settings as-is - no need to change them. Try that and fixing the Antenna (System >Antenna) and play around with the Combine Index - screenshot of mine below

 

[koeksGHT]

Been having issues today on 5G

 

[Kaptein Steyn]

So i locked mine and for some reason it doesn't stay selected after i click Apply but it definitely did something as my speeds improved. You can leave the other settings as-is - no need to change them. Try that and fixing the Antenna (System >Antenna) and play around with the Combine Index - screenshot of mine below

View attachment 846305

I actually have done this, my issue is not my speed, my issue is the constant drops in my connection.

 

[powermzii]

I actually have done this, my issue is not my speed, my issue is the constant drops in my connection.
View attachment 846331

I had constant reboots as well last night for some reason so i factory reset everything, fixed antenna and locked 5G and haven't had a drop all day today. If you can factory reset maybe give that a try as a last resort

 

[Kaptein Steyn]

I had constant reboots as well last night for some reason so i factory reset everything, fixed antenna and locked 5G and haven't had a drop all day today. If you can factory reset maybe give that a try as a last resort

Thank you very much for your advice. I did the hard reset and applied settings but nothing changed. Today I decided to make a plan to raise my router higher and saw a improvement. Signal is a bit stronger and so far no more drops. Will keeep testing. Seems higher is always better.