Rain Not Activated, 4 Days gone

[SM-SA]

I have consulted about the this sim not working about five times, it's still not working even now.
I did put the APN settings according to the instruction which made no change.

Problem i can't pay R250 for the data i never used that'd be madness..
what must i do since i recieved the sim on Thursday, it's been 4 days Already, how's that customer service?!

 

[GIGZ]

I have consulted about the this sim not working about five times, it's still not working even now.
I did put the APN settings according to the instruction which made no change.

Problem i can't pay R250 for the data i never used that'd be madness..
what must i do since i recieved the sim on Thursday, it's been 4 days Already, how's that customer service?! View attachment 606502

Screenshot your APN settings

 

[SM-SA]

Screenshot your APN settings

Exactly as instructed by the customer service

 

[cavedog]

Do you have coverage? Do a manual network search and look for 65538. If you don't see that then there is your issue.

 

[MirageF1]

I'm on 655319 and my AH connects via my B618 just fine...so it can be either 65538 or 655319.

 

[SM-SA]

Do you have coverage? Do a manual network search and look for 65538. If you don't see that then there is your issue.

Where do you run this network search?

 

[GIGZ]

Exactly as instructed by the customer service

Sometimes, it's just a simple case of capitalising the R in rain.
That shouldn't happen.

Or, you don't have coverage.

 

[cavedog]

I'm on 655319 and my AH connects via my B618 just fine...so it can be either 65538 or 655319.

Yes it can but I believe on mobile it only connects to 65538. On fixed Rain LTE you can connect to both but connecting to 65538 with a fixed LTE sim shows the roaming icon.