Rain Online RICA

Name Is Mike

Active Member
Joined
Aug 2, 2019
Messages
49
Hi
Has anyone bought a sim from Takealot and was able to Rica it successfully? I got mine yesterday and when I had to manually input my billing address, it said it is not valid(township area). I somehow managed to bypass that but now I'm stuck on the Rica Now(button not clickable) screen that's supposed to let me upload my documents.
744803

Before you say contact them or whatever. I already did, for like 10 times. They don't know why this is happening. Any help is appreciated.

I was thinking. Is it possible to take my sim to the Tyme Bank kioski to get it Rica'd there by one of their agents?
 

Name Is Mike

Active Member
Joined
Aug 2, 2019
Messages
49
I did consider that but it'll be difficult to get it delivered to me because during my work hours I'm on the road going from place to place therefore I can't accept any deliveries.
 

WarriorWolf

Active Member
Joined
Aug 10, 2019
Messages
60
It could be something silly like trying a different browser or trying it on a computer instead of the phone. Give it a go.
 

Name Is Mike

Active Member
Joined
Aug 2, 2019
Messages
49
Update: A Rica consultant called and said they'll investigate why I'm getting stuck on that particular page.
 

Name Is Mike

Active Member
Joined
Aug 2, 2019
Messages
49
Update 2: I got an sms on my phone with a link to eRica and finally. The Rica Now button works and I can upload my documents for verification.
 

carnagelan

Well-Known Member
Joined
Jul 4, 2015
Messages
247
I have the SIM in my router and just waiting for address verification but just doesn't go any further
 
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