Rain Says I'm offline

Joined
Jun 8, 2015
Messages
27
#1
So around 0:30 my I lose all internet connection. Rebooted router etc. Checked router dashboard all ok and connected. Went to speedtest.net and found a lovely message, though my account was debited at 1pm sharp yesterday and not even close to my set spending limit.

Anyone else experiencing this?
 

cavedog

Honorary Master
Joined
Oct 19, 2007
Messages
11,378
#3
Same here for my 2 simcards. The debit order went off fine yesterday and both simcards have R50 spend limit left with the uncapped option loaded...
[MENTION=1]rpm[/MENTION]
 

froot

Honorary Master
Joined
Jun 2, 2009
Messages
11,326
#12

MirageF1

Expert Member
Joined
Jun 29, 2018
Messages
1,446
#13
They just can't seem to get anything right can they.

Orders, deliveries, billing, ad hoc connectivity issues.... 1/10

And this from an ISP whose been around a while...
 

supersunbird

Honorary Master
Joined
Oct 1, 2005
Messages
45,301
#14

froot

Honorary Master
Joined
Jun 2, 2009
Messages
11,326
#15
They just can't seem to get anything right can they.

Orders, deliveries, billing, ad hoc connectivity issues.... 1/10

And this from an ISP whose been around a while...
You forgot to mention network speed.
I'm down to 7Mbps speeds at night now.... and that's on speedtests.
Browsing is horrible.
 

StoneCold

Expert Member
Joined
Jul 18, 2006
Messages
3,029
#17
Haven't checked if mine is working as I'm still running on ADSL (which will hopefully be cancelled on 24 Aug according to Telkom). I will use Rain only until I've settled into my new home end of Aug with fibre after which I want to cancel my Rain mobile sim.
 

Kosmik

Honorary Master
Joined
Sep 21, 2007
Messages
17,888
#18
Now if they could fix the stupid nonsense with the uncapped being delayed to next month, that would be great.
 

cj1

Well-Known Member
Joined
Aug 3, 2005
Messages
103
#19
They just can't seem to get anything right can they.

Orders, deliveries, billing, ad hoc connectivity issues.... 1/10

And this from an ISP whose been around a while...
I have tried since last week to have my banking details changed through the following channels:
1. Call Centre - Called them +-5-6 times and they don't even call you back. No resolution and the call centre takes ages to answer.
2. Tried to change the details using the Account Details section on the Rain site with no joy.
3. Sent them an email 2 days ago for assistance and received a reference number. No one contacted me yet.

Service from Rain is really non existent.
 

supersunbird

Honorary Master
Joined
Oct 1, 2005
Messages
45,301
#20
I have tried since last week to have my banking details changed through the following channels:
1. Call Centre - Called them +-5-6 times and they don't even call you back. No resolution and the call centre takes ages to answer.
2. Tried to change the details using the Account Details section on the Rain site with no joy.
3. Sent them an email 2 days ago for assistance and received a reference number. No one contacted me yet.

Service from Rain is really non existent.
Sounds like you have a drought
 
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