Rain SIM card

Precious6

New Member
Joined
Aug 3, 2021
Messages
1
Iv stopped using the rain SIM card last year February cause I could pay today a year n few months thy deducted my money when I log in shows my account is in arrears what arrears cause the was no data provided that’s y I could not use the sim card
 

rain_mobile

Rain Representative
Company Rep
Joined
Sep 3, 2019
Messages
2,013
Iv stopped using the rain SIM card last year February cause I could pay today a year n few months thy deducted my money when I log in shows my account is in arrears what arrears cause the was no data provided that’s y I could not use the sim card
Hi @Precious6

Please provide me with your email via PM ( private message ).
 

Starride

New Member
Joined
Aug 4, 2021
Messages
5
Help!
I have just received my RAIN SIM Card unlimited data. I need to access this data from 2 devices - my laptop and mobile. I have inserted the SIM into an old Samsung phone.
I have done the following:
> Settings>Connections>Mobile Networks> Access Point Names> added RAIN
> Mobile Hotspot > on .... I then turn on WIFI of my other phone and I connect to the device with the RAIN Sim, but I get internet not available

So what must I do not, please help!

If you ask me to PM you, please tell me how to do this.
 

Kiemo

Expert Member
Joined
May 9, 2018
Messages
1,564
Help!
I have just received my RAIN SIM Card unlimited data. I need to access this data from 2 devices - my laptop and mobile. I have inserted the SIM into an old Samsung phone.
I have done the following:
> Settings>Connections>Mobile Networks> Access Point Names> added RAIN
> Mobile Hotspot > on .... I then turn on WIFI of my other phone and I connect to the device with the RAIN Sim, but I get internet not available

So what must I do not, please help!

If you ask me to PM you, please tell me how to do this.
Is your sim rica ? Or activated ?
 

Kiemo

Expert Member
Joined
May 9, 2018
Messages
1,564
Help!
I have just received my RAIN SIM Card unlimited data. I need to access this data from 2 devices - my laptop and mobile. I have inserted the SIM into an old Samsung phone.
I have done the following:
> Settings>Connections>Mobile Networks> Access Point Names> added RAIN
> Mobile Hotspot > on .... I then turn on WIFI of my other phone and I connect to the device with the RAIN Sim, but I get internet not available

So what must I do not, please help!

If you ask me to PM you, please tell me how to do this.
@rain_mobile
 

Kiemo

Expert Member
Joined
May 9, 2018
Messages
1,564
So if the sim works did you try it on any other phone ?
 

rain_mobile

Rain Representative
Company Rep
Joined
Sep 3, 2019
Messages
2,013
Help!
I have just received my RAIN SIM Card unlimited data. I need to access this data from 2 devices - my laptop and mobile. I have inserted the SIM into an old Samsung phone.
I have done the following:
> Settings>Connections>Mobile Networks> Access Point Names> added RAIN
> Mobile Hotspot > on .... I then turn on WIFI of my other phone and I connect to the device with the RAIN Sim, but I get internet not available

So what must I do not, please help!

If you ask me to PM you, please tell me how to do this.
Morning @Starride

Seems like the settings you did is correct, instead of putting RAIN rather put rain (lower caps).

Also please send me a pm with your email address let me have a look.
 

CryptoserA

Active Member
Joined
Jan 12, 2018
Messages
64
Hi there,
I received my router less than 48 hours after ordering. However device came with incorrect sim card so no connection.
I logged a ticket on 20 July. No reply.
After few days of calling and waiting a support agent ESCLATES my ticket. But no reply.
I call again they ESCLATE. Fortunately this time I have to wait only 24 hours.
I call: "the line manager will call you before end of the day." No reply.
I call and start all over again.
On the last call I ended up apologizing for not remembering name of the agent who assisted me previously!
I don't have a weird technical issue. I just need a sim.
Please assist.
 

rain_mobile

Rain Representative
Company Rep
Joined
Sep 3, 2019
Messages
2,013
Hi there,
I received my router less than 48 hours after ordering. However device came with incorrect sim card so no connection.
I logged a ticket on 20 July. No reply.
After few days of calling and waiting a support agent ESCLATES my ticket. But no reply.
I call again they ESCLATE. Fortunately this time I have to wait only 24 hours.
I call: "the line manager will call you before end of the day." No reply.
I call and start all over again.
On the last call I ended up apologizing for not remembering name of the agent who assisted me previously!
I don't have a weird technical issue. I just need a sim.
Please assist.
Hi @CryptoserA

I have received your PM , i will assist you via PM
 

AnthonySamkelo

New Member
Joined
Aug 27, 2021
Messages
3
Hi, Rain. I've been trying to buy your R250 4G sim, but the system says my ID has already been registered, and yet, when I try to log in, it says my email is "not found". This happened after I spoke to a representative who was offering to help me
complete a payment for an order I had initiated earlier.
 

Kiemo

Expert Member
Joined
May 9, 2018
Messages
1,564
Hi, Rain. I've been trying to buy your R250 4G sim, but the system says my ID has already been registered, and yet, when I try to log in, it says my email is "not found". This happened after I spoke to a representative who was offering to help me
complete a payment for an order I had initiated earlier.
a representative ? Sounds doggy
 

rain_mobile

Rain Representative
Company Rep
Joined
Sep 3, 2019
Messages
2,013
Hi, Rain. I've been trying to buy your R250 4G sim, but the system says my ID has already been registered, and yet, when I try to log in, it says my email is "not found". This happened after I spoke to a representative who was offering to help me
complete a payment for an order I had initiated earlier.
Morning @AnthonySamkelo

Please send me a private message with your email address, i will get to the bottom of this for you.
 
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