Rain throttling speeds unnecessarily

AxeWielder99

New Member
Joined
Jan 13, 2021
Messages
3
So there aren't that many people using in my area, so there's no point in throttling the speeds and displeasing their customers. I switched from the off-peak unlimited to the 24/7 unlimited deal, and I am so frustrated with the slow speeds i'm getting. I would understand why they would throttle the speeds in an area with lots of rain users, but that's not the case in my area. If there's a rain agent in this forum, please try to assist me or take it up to your superior with this suggestion: don't throttle speeds where it's not needed.
 

rain_mobile

Rain Representative
Company Rep
Joined
Sep 3, 2019
Messages
1,665
So there aren't that many people using in my area, so there's no point in throttling the speeds and displeasing their customers. I switched from the off-peak unlimited to the 24/7 unlimited deal, and I am so frustrated with the slow speeds i'm getting. I would understand why they would throttle the speeds in an area with lots of rain users, but that's not the case in my area. If there's a rain agent in this forum, please try to assist me or take it up to your superior with this suggestion: don't throttle speeds where it's not needed.
Hi @AxeWielder99

Please provide me with your email via PM.
 

XTM

Senior Member
Joined
Nov 9, 2009
Messages
734
So there aren't that many people using in my area, so there's no point in throttling the speeds and displeasing their customers. I switched from the off-peak unlimited to the 24/7 unlimited deal, and I am so frustrated with the slow speeds i'm getting. I would understand why they would throttle the speeds in an area with lots of rain users, but that's not the case in my area. If there's a rain agent in this forum, please try to assist me or take it up to your superior with this suggestion: don't throttle speeds where it's not needed.
So what was the reason? is the issue resolved with rain?
 
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