RBM Red Bull Mobile : Enquiries

[Sebastian.s1994]

Good day Sebastian.s1994

you will get the same site, but with a normal Cell C sim you will be billed.
and will a red Bull sim it if free.
So must have RBM APN's and sim then you good to go.

Regards
Armando

Thanks, How can I get the RBM TV on my phone?

 

[The_Unnamed]

Should have posted this here.

How do i go about unsubscribing from all the RBM messages i get? Usually 2 a week.

 

[T-Man]

Hi

Is there a way RBM subscribers can get hold of their bills and call records online? Mytools still doesn't recognize me and MyTools doesn't offer that functionality.

 

[Park@82]

Hi

Is there a way RBM subscribers can get hold of their bills and call records online? Mytools still doesn't recognize me and MyTools doesn't offer that functionality.

they email it.

 

[The_Unnamed]

they email it.

When does this happen? I have not received anything yet.

 

[Park@82]

When does this happen? I have not received anything yet.

got mine on the 13th of Sep. I specified on the contract that they need to send me the billing electronically. My debit order goes off on the last day of the month.

I get it on a Statement.emc file.

 

[The_Unnamed]

got mine on the 13th of Sep. I specified on the contract that they need to send me the billing electronically. My debit order goes off on the last day of the month.

I get it on a Statement.emc file.

Will need to go in and find out about this. I have not received one bill yet. The money goes off my account on the 30th.

 

[Cell_C]

Hi

Is there a way RBM subscribers can get hold of their bills and call records online? Mytools still doesn't recognize me and MyTools doesn't offer that functionality.

Good Day T-man and The_Unnamed

send me details, will set up the email for your bill.

Regards
~AM~

 

[bavmorda]

Good Day T-man and The_Unnamed

send me details, will set up the email for your bill.

Regards
~AM~

Hi, do you think will be possible to fix it for me as well. CellC is "fixing it" since day one. Around April and i still don't receive my monthly invoices. What details do you need. Did send you an e-mail as well.

 

[teebag]

had just about all the problems listed in this thread, have sent you a PM Cell_C

Pitty nothing has been resolved :erm:

Connection to:
SMS - work fine
MMS - dont work, have tried various settings, not sure which ones to use now as some are conflicting
Internet - works fine
Account enquirers...
- don't receive statements, tried changing from post to email in-store, still nothing
- can't register for self service
- can register for mytools

Still have all of the above problems.

 

[Cell_C]

Good day teebag

I did change your billing method, so still not getting them.
Will look into it for you.

MMS. did get line prevention. will asked them again, or sim might be damaged.
I have informed you that Self service is only for non-RBM clients due to RBM having their own business rules.
so they control their services.

Thank you for letting me know MMS still not working.
will PM ASAP got feedback.

Regards
~AM~

 

[T-Man]

Thanks Cell_C/~AM~, I got my first invoice via email today.

 

[The_Unnamed]

When should we expect the bills to be emailed?

 

[martin]

When should we expect the bills to be emailed?

Soon after you phone them and ask them for one. That's been my experience anyway.

 

[The_Unnamed]

Soon after you phone them and ask them for one. That's been my experience anyway.

Still not got mine :-/. Lame.

 

[elL0L]

Is there a way to view your data, sms and minutes balance?

 

[rodga]

Is there a way to view your data, sms and minutes balance?

*101#

I added this no as a contact and then added it to the homescreen as a direct dial shortcut

 

[martus]

RBM problems.

Good Day All

Please can you repost or post, in this thread any issues you are having.
Connection to:
SMS - Receives but not send.
MMS - Assume same as sms.
Internet - get on iPhone, not on Samsung Galaxy Tab or RBM LG Optimus Black.
Account enquiries - Can't phone 140, 140 or 146.

In the following order please.



Please complete and PM

Regards
~AM~

Number in question :**********
Contact Number:********** 0r **********
Account Type:RBM200
Period:Since July 2011
Issue: SMS - Receives but not send.
MMS - Assume same as sms.
Internet - get on iPhone, not on Samsung Galaxy Tab or RBM LG Optimus Black.
Account enquiries - Can't phone 140, 140 or 146.

 

[T-Man]

Hi

It seems like CellC/RBM still hasn't sorted out their problems. I got my invoice emailed to me once, and then nothing more.
Must add, they may have snail mailed it to me - don't check my mailbox..

 

[T-Man]

Hi

It seems like CellC/RBM still hasn't sorted out their problems. I got my invoice emailed to me once, and then nothing more.
Must add, they may have snail mailed it to me - don't check my mailbox..

OK, eventually got it, but a week later than last month.