RBM Red Bull Mobile : Enquiries

[Cell_C]

I think the "inclusive MB's = 6GB"

Hi Spazmatic

Thank you, will get it verified now.

Regards
~AM~

 

[Spazmatic]

I expect an upgrade of our accounts if this is the case

I can see a few ASA complaints

 

[Park@82]

yeah, think it should be 12GB over 24 months.

 

[Spazmatic]

Anyone get feedback about this?

 

[Cell_C]

Anyone get feedback about this?

HI Spazmatic and All

There was an issue on the site, and have brought it to their attention.
It will be resolved soonest.

RBM 100 = 250MB
RBM200=500 MB

Regards
~AM~

 

[BravoFox]

I have a very irritating issue on my RBM number. About 80% of the time when people call me, especially from a Telkom line, they are immediately greeted by Trevor saying: "The number you have dialled does not exist..."
Usually when they redial, they get through the second time, but sometimes they have to give up after several attempts which causes me to loose important phone calls.

Generally, I have been very happy with RBM the last year, but this is starting to get serious because what is the point of having a phone and people can't reach you?

 

[sajunky]

Ported number?

 

[BravoFox]

Ported number?

Nope! 084 number I got with the contract.

 

[Cell_C]

Nope! 084 number I got with the contract.

Good Day BravoFox

Please can you PM your details.
Will try reset it on the network.

Regards
~AM~

 

[Kenny]

I have a very irritating issue on my RBM number. About 80% of the time when people call me, especially from a Telkom line, they are immediately greeted by Trevor saying: "The number you have dialled does not exist..."
Usually when they redial, they get through the second time, but sometimes they have to give up after several attempts which causes me to loose important phone calls.

Generally, I have been very happy with RBM the last year, but this is starting to get serious because what is the point of having a phone and people can't reach you?

+1 to what he said!
my number is ported tho...
also, its not a stable problem - one week its really bad, another week no problems at all :/

 

[teebag]

im trying to register on the cell c self service
but it says my account does not exist?

It still doesn't work nearly 2 years down the line

 

[Park@82]

So is the S2 no more or what is the story?

http://mybroadband.co.za/vb/showthread.php/462895-Red-Bull-Mobile-New-Phone-Rumor-Mill/page5

 

[rudig]

What's going on with RBM in South Africa?

 

[Sensorei]

What's going on with RBM in South Africa?

Absolutely nothing. I tried to upgrade 6 weeks ago when my upgrade was due but I have been messed around by Cell C. Seems like they don't think it is worth their while giving RBM customers new phones when their upgrade is due.

 

[rudig]

Does anyone on this forum know how to contact RBM and get a reply?

I sent an email three months ago to sm@cellc.co.za asking about the RBM packages. No reply.
Sent an email earlier this week to Lars Henning (the guy who supposedly told mikehoneyman that RBM would update its offers). No reply.

http://mybroadband.co.za/vb/showthread.php/462895-Red-Bull-Mobile-New-Phone-Rumor-Mill/page2
///
"To everyone

I just got hold of Lars Henning (brand manager for RBM and he had this to say:

"Red Bull MOBILE is NOT phasing out and new phones and packages will be launched in the next two months as stated on mybroadband.co.za. Check our homepage www.redbullmobile.co.za and follow us on facebook and twitter to stay updated. "

Hope this helps.
///

This was on 12 September 2012.

Red Bull Mobile is messing us consumers around with false information.

I wanted the value of a RBM package, so I delayed upgrading, but the lack of a current phones and RBM's non-existent service is telling me to start looking elsewhere.

I don't want to deal with the faceless frauds MTN and Vodacom. Hopefully CellC have good value deals.

 

[martin]

What happened to the Samsung Galaxy SII deal on RBM?

 

[bavmorda]

Does anyone on this forum know how to contact RBM and get a reply?

Maybe you can try to contact RBM Austria. They might have some ideas what is going on with their SA branch.
http://www.redbullmobile.at/service/kontakt

 

[bavmorda]

Just looked at the Austrian site myself. 12 euro for 1000 min and 24 euro for 2000 min. Unlimited I-net. And they got lots of phones as well. http://shop.redbullmobile.at/is-bin...om-RBM-Site/de_AT/-/EUR/mkBrowseCatalog-Start

 

[rudig]

Ok, guys, Lars Henning replied.

///
Hi Rudolf,

thanks for your patience. Please see our response below, as you can see the good deals and news are coming very soon!

The Red Bull MOBILE team is currently improving the Red Bull value proposition for both prepaid and postpaid customers. We plan to have the revised offers available by the end of February 2013 if not sooner. Further details regarding offers will be disclosed as soon as possible.

Let me know if you have any other questions.


Thanks and chat soon,
Lars
///

Feb '13 or sooner is a carrot I'll chase after for one last time LMAO.

Good luck, team RBM! And please keep us updated!

 

[rodga]

Mmm....
Smells like the same carrot they have been dangling since last year