RBM_HD *just* stopped charging, Cell C not honouring warranty

sajunky

Honorary Master
Joined
Nov 1, 2010
Messages
13,124
I got another call from someone at Cell C,, she was saying that they've decided to give me a new phone to replace the other one. It's not really ideal cos it made me think that maybe the RBM might have defects, and I might end up having a phone that's not working in a while.
That's paranoniac. And why you need to worry about defects in RBM if you are getting a new one? They might have a reason. By example a replacement part they received is not matching your phone and they want to avoid further delay...
 

bavmorda

Senior Member
Joined
Sep 4, 2009
Messages
623
Hi bavmorda

You not Forgotten, awaiting a response from Networks.

Regards
~AM~

Hi, good to hear that :) Do you think we might have an answer before Christmas. This is when i want to use the roaming.
 

SuperNev

Well-Known Member
Joined
Apr 29, 2008
Messages
140
I got a replacement phone this weekend. The same model and everything :). I'm happy now.
 

Sl8er

Executive Member
Joined
Aug 12, 2010
Messages
8,708
OK!

Red Bull Mobile SUCKS! (Please Note, RED BULL SUCKS, not Armando -I know he always tries his darndest) Here's why:

My screen died. Red Bull Mobile wanted nothing to do with it. Got treated like a piece of shlt at their store. I contacted Armando. He tried, he couldn't do anything about it either. I was disappointed and pissed to say the least. I contacted Moto directly and they came up with a solution for me. They also told me that Red Bull takes care of the Motos on contract and that they (Motorola directly) have nothing to do with anything Red Bull does. Ie. If a device fails, it's Red Bull's baby and they decide what goes and what doesn't -they CAN replace a unit if they so choose.
So dealing with Moto directly, they were more than willing to help resolve my issue! Problem sorted out in less than a WEEK!
Red Bull should take lessons from Moto SA, seriously.
SO Red Bull Mobile = 0 : Motorola SA = 100 (for coming up with a solution and being more than willing to bend over backwards to accommodate me!)
I'd recommend Motorola to anyone, anyday...not so much Red Bull.
Now I'm happy too. :D (No thanks to Red Bull)
 
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